Farmbox Direct11 reviews
This rating is based on 11 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Unwanted food delivery
I've been dealing with a super frustrating situation with these food deliveries I didn't ask for from this company. I've tried reaching out to their customer service multiple times to let them know that I didn't place any orders, but I keep getting boxes of stuff I don't even want. It's not just annoying and draining on my time, but it's also a waste of food that ends up getting thrown out. The quality of the produce they send is not up to par for me, and I have a feeling it's all full of chemicals from conventional GMO farming. As someone who cares about eating organic and healthy, these deliveries that I didn't ask for are totally not helping and really disappointing.
Vegies and fruit
Box delivered by Fedex a day late. Contents were not even chilled. Carrots were like rubber and lettuce was wilted and limp. Extremely over-priced for quality recieved. I will not be ordering again.
Large organic box
Received a totally ruined box the company customer service response was " We value you as a customer." (that's great and all but you basically charged me 75 dollars for a box of bad fruits and vegetables. .
If it arrives without shipping delays it is generally good. Once you get a bad box though you are out in my case 75 dollars. I emailed and told them my box was bad as it experienced numerous shipping delays so much so that my next box arrived two days later.All Natural Medium Box
Cucumbers rotten ends with mold, romain lettuce rot extended 2/3 into the head, kiwi fruit was dried and wrinkled, brussel sprouts were tiny with dried out end and brown spots, mango was totally green and hard as arock, oranges had green ends, Roma tomato was split. Customer service would not refund a penny but only give store credit
Box
Produce was molded and rotten. Tried to contact them when it came in and got no answer. Changed Facebook setting so I could not post on their page. I was a long term customer. Canceled subscription.
Small organic box
Produce was not acceptable for the price and stated quality. Inferior produce I would bypass at a supermarket for a fraction of the cost.
small organic box
The last box I received of the produce was rotten in the box. When I received the items that morning. the ice packs where all melted and everything was warm. However, the first box was good. I did email Farmbox to let them know about the poor quality. I had already cancelled my membership because I could not afford the small organic box of produce for about $50 due to unemployment issues related to COVID. But since my last shipment of produce was way below standard and there is not way they can guarantee freshness of their produce, I do not see myself using Farmbox Direct in the near future again after I get back on my feet, You are paying almost $50 for a small box of fresh fruits and veggies, you want them to be fresh and not rotten
Medium Fruit and Veggie Box
Received an order containing 4 mushy/bruised potatoes, 1 small head of wilted/smashed romaine lettuce, 1 tiny squishy onion, and a handful of Brussels sprouts. The fruit in my shipment looked ok, albeit rock hard. I have two avocado baseballs on my counter now that I’m praying will actual soften before shriveling up.
I canceled the account immediately upon receiving my first shipment, but received a receipt via email the next day for my second shipment. When I contacted the company they were unable to cancel my order because I did not cancel my account in time. Had I canceled my account “on time” it would have been a full day before I received my very first order... When I asked for a refund, I was told they cannot give refunds, only credits on future orders.
The whole thing is a scam, taking advantage of people especially during a pandemic and with nationwide Stay at Home orders in place is predatory and disgusting. Don’t give these people your money.Small box of veggies
I noticed when I opened my box, that the zucchini had ice on it. It had been frozen and was limp and unusable. The other things seemed ok but after only two days, the pears completely turned brown, one of the potatoes rotted and the rock hard avocado began to shrivel. I cancelled my subscription and will call my credit card company tomorrow to make sure they don’t charge me for more. Really wish this would have been better. Why is there no category to rate quality?
medium box - only veggies
I received a notice that i could make substitutions in my box but none were made. The box was almost all root vegetables which was NOT what i had requested. Half of the potatoes were rotten and had to be tossed in the compost. I basically paid almost $60 for a large bag of carrots, 1 onion, 2 hard as rock avocados, a small bunch of very tough kale, 6 or 6 potatoes (half rotten), 2 tiny sweet potatoes, 4 zucchini. I emailed a complaint and request to cancel. I received a response instructing me how to cancel online and was then charged for ANOTHER box which i have not yet received. Fortunately, i purchased with American Express so i am able to file a dispute with them.
Its fresh and taste good
Farmbox Direct is my all-time favourite and i recommend this to tc. everyone who ever wanted to try fresh as well as organic veggies etc. I am buying it from here for last two years and i never ever thought to switch. There are so many reasons i am going to stick with this one!
1. they sell the fresh and organic . not just for saying, the products are really fresh and organic,
2. The price is reasonable, ist not crazy expensive because of the freshness or anything
3. they never drop their standard in quality , not even for once
4. Buying from here is easy and simple for meNeed to cancel as I got a lot more than I can use and ended up throwing out a lot.
we keep receiving box for several months after we have cancelled and sent the boxes back and the phone is always busy cant call them
You are so dishonest. Unreal, you charged my account on 2/18, and you are not shipping until 3.22 to 3.24!!!!!!!! Give a break, I am contacting the BBB, Capital Blue, Consumer Protective, Yelp and my state representative. You NEVER complied with e-mailing the menu on Friday, 2/19 as was stated. You are so poorly run.
I have tried a number of farm to table options. Farmbox direct was one of the least user friendly choices. changing items was impossible, shipping was suppose to be included in the box price but turns out it was added on top of the box price. not cost effective and they decided what I received, never got what I preferred. I cancelled
I can't figure out how to cancel
I can't figure out how to cancel
Rosemary o;'brien
Rosemary o;'brien
Please help me cancel
About Farmbox Direct
Farmbox Direct is a company specializing in the delivery of fresh, organic, and natural fruits and vegetables directly to consumers' doors. The company was founded by Ashley Tyrner in an effort to make healthy, farm-fresh food more accessible to households across the United States. Starting from a personal quest to feed her own family nutritious meals despite her busy schedule, Tyrner's initiative quickly evolved into a nationwide service. Farmbox Direct sources its produce from organic and local farms whenever possible, aiming to support sustainable farming practices and reduce the carbon footprint associated with food transportation. The company offers a range of box sizes and types, including options for all-organic produce or a mix of organic and natural selections, catering to the varied needs and preferences of its customers. This model also seeks to tackle the issue of food deserts by providing an option for fresh produce delivery in areas where it might otherwise be scarce.
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Categories Farmbox Direct
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Letzte aktualisierung: November 2024
I would like to cancel my orders from now on 1/29/2021 I gave you a wrong address and I cannot sign on with my email and password. So I don't want anymore.