Farmbox Direct

All reviews

Farmbox Direct

24% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

Spotlight: What are our customers saying?

K
Karen Jensen
Farmbox Direct is my all-time favourite and i recommend this to tc. everyone who ever wanted to try fresh as well as organic veggies etc. I am buying it from here for last two years and i never eve...Read on
C
Christopher Kellogg
you keep sending me these boxes of food that I do not want! PLEASE STOP!Read on
W
Wab
Box delivered by Fedex a day late. Contents were not even chilled. Carrots were like rubber and lettuce was wilted and limp. Extremely over-priced for quality recieved. I will not be ordering a...Read on
J
Judy Hudgins
Received a totally ruined box the company customer service response was " We value you as a customer." (that's great and all but you basically charged me 75 dollars for a box of bad fruit...Read on
M
Marie Rodriguez
Cucumbers rotten ends with mold, romain lettuce rot extended 2/3 into the head, kiwi fruit was dried and wrinkled, brussel sprouts were tiny with dried out end and brown spots, mango was totally gr...Read on

All reviews (25)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Its fresh and taste good

    Farmbox Direct is my all-time favourite and i recommend this to tc. everyone who ever wanted to try fresh as well as organic veggies etc. I am buying it from here for last two years and i never ever thought to switch. There are so many reasons i am going to stick with this one!

    1. they sell the fresh and organic . not just for saying, the products are really fresh and organic,
    2. The price is reasonable, ist not crazy expensive because of the freshness or anything
    3. they never drop their standard in quality , not even for once
    4. Buying from here is easy and simple for me

    I would like to cancel my orders from now on 1/29/2021 I gave you a wrong address and I cannot sign on with my email and password. So I don't want anymore.

    Need to cancel as I got a lot more than I can use and ended up throwing out a lot.

    we keep receiving box for several months after we have cancelled and sent the boxes back and the phone is always busy cant call them

    You are so dishonest. Unreal, you charged my account on 2/18, and you are not shipping until 3.22 to 3.24!!!!!!!! Give a break, I am contacting the BBB, Capital Blue, Consumer Protective, Yelp and my state representative. You NEVER complied with e-mailing the menu on Friday, 2/19 as was stated. You are so poorly run.

    I have tried a number of farm to table options. Farmbox direct was one of the least user friendly choices. changing items was impossible, shipping was suppose to be included in the box price but turns out it was added on top of the box price. not cost effective and they decided what I received, never got what I preferred. I cancelled

    I can't figure out how to cancel

    I can't figure out how to cancel

    Rosemary o;'brien

    Rosemary o;'brien

    Please help me cancel


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    none

    you keep sending me these boxes of food that I do not want!

    PLEASE STOP!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vegies and fruit

    Box delivered by Fedex a day late. Contents were not even chilled. Carrots were like rubber and lettuce was wilted and limp. Extremely over-priced for quality recieved. I will not be ordering again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Large organic box

    Received a totally ruined box the company customer service response was " We value you as a customer." (that's great and all but you basically charged me 75 dollars for a box of bad fruits and vegetables. .
    If it arrives without shipping delays it is generally good. Once you get a bad box though you are out in my case 75 dollars. I emailed and told them my box was bad as it experienced numerous shipping delays so much so that my next box arrived two days later.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    All Natural Medium Box

    Cucumbers rotten ends with mold, romain lettuce rot extended 2/3 into the head, kiwi fruit was dried and wrinkled, brussel sprouts were tiny with dried out end and brown spots, mango was totally green and hard as arock, oranges had green ends, Roma tomato was split. Customer service would not refund a penny but only give store credit


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Box

    Produce was molded and rotten. Tried to contact them when it came in and got no answer. Changed Facebook setting so I could not post on their page. I was a long term customer. Canceled subscription.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Small organic box

    Nothing positive. Misleading website. I shouldn't have given credit card info. Checked account to see I was charged and immediately emailed to cancel. They refused. They had time to stop the order but they were not bothered. So greedy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    veggie/fruit box

    WORST SERVICE EVER. TOOK 6 DAYS TO GET THE BOX AFTER IT WAS PICKED UP, WAS MY FIRST TIME ORDERING FROM THEM AND THE LAST TIME. I had molded tomatoes, smashed and bruised peaches, nectarines were moldy and smashed and the lettuce was slimy. I ordered for over 2 years from another delivery service and never this problem. I would not recommend this company at all.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fresh Product Box

    I have had problems with every single box I have received (only a few because it was bad). Missing items, rotten produce. And very difficult to cancel an account. The produce is no different than I can get at my local grocery store. Even has the retail stickers on them. My most recent box was awful. We opened before the Fedex truck even left and the cool packs were at 75 degrees (we used our kitchen thermometer to check). The produce was bad and not fresh at all. I called customer service to make things right and they are only willing to give me a $30 credit to my account (no refunds) on a box that cost me more than $50. I have already cancelled my account, but they still would not refund the money, siting their terms of agreement, and were unwilling to waiver even when I pointed out that it is also within the terms of the agreement that they will provide a quality product. Buyer Beware!!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    REG $33 BOX

    I canceled immediately and they still charged my account. Help never replied


Others also viewed

Coffee.org brand logo for reviews of food and drink products

Coffee.org

1 reviews

Think about stuff like creamy and delicious melting chocolate.Think about the lavishing sweetness and that tasteful sip of tea.These all thoughts c...

Bulletproof brand logo for reviews of food and drink products

Bulletproof

1 reviews

The consumption of coffee is one that many people around the world are used to. For some people, they consume beverage for the alertness that it pr...

Astor Chocolate brand logo for reviews of food and drink products

Astor Chocolate

2 reviews

Chocolate is one of the most popular delicacies in the World. After all, only few people dislike chocolate. But the cheap chocolate from your local...

HelloFresh brand logo for reviews of food and drink products

HelloFresh

1 reviews

HelloFresh is an online company who is a supplier of food which is fresh and healthy at home. The main aim of the company is to give every single f...