All reviews of Sara Dunn
Review about: Brylanehome
3 wicker chairs
I bought 3 cute wicker-look chairs that were made in China. One came without the needed screws and I called asking for replacement. Astonishingly, I was told "NO." I could return the chair or keep it and get a 30% discount on that chair. I live in a small town and had checked every store here to replace the screws without success. The screws are metric and I'm still not sure if I can find them, perhaps 100 miles away in San Antonio. I still have the one chair without the legs. I think their customer service is nonexistent. Finally got to "chat" with one, email doesn't work. They are nearly impossible to talk to and after much searching I got a phone number, but it was then too late to return it. I have better things to do with my time than deal with Brylandhomes.