All reviews of Sarah Chamberlin

  • Review about: Lulu and Georgia

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Rug

    I have ordered 4 rugs from them and this is the second one that reeks of mildew. They do not have phones and you have to send an email and I am still waiting a reply. These are not inexpensive things. It's insane. The first rug was thin, and I somehow thought I had done something to make it that way, and I was able to use tons of baking soda and vacuum and leave it in the sun. This one is so smelly you cannot have it in the house without the entire place stinking of mold. I don't know what to do about it. Keep emailing I guess. Worst company ever. Go West Elm. They should have a service Zero star option.