All reviews of Sebastian T
Review about: Calceus
Water Shoes $60
Horrible customer service!
Ordered water shoes and they arrived and I could not even fit my foot inside. Took three weeks to receive (no mention of direct shipping from China on website, nor any mention of return addresses).
Only two return address available (Canada and China) and would cost exorbitant amount to send product back (more than half of what I paid to return it).
After forwarding my concerns to their customer service, I was told that the company is not responsible for customer mistakes! I made NO MISTAKE, I ordered the same size shoes I always wear on a day to day basis. I have several pairs of this size and the only issue I've had was with this company and the fitting of their shoe size. After several back and forth messages, I was offered 10% partial refund that amounted to a little less than $6 and to keep the shoes. SERIOUSLY??
BUYER BEWARE!!
SHOES DO NOT FIT PROPERLY
NO RETURNS AVAILABLE UNLESS YOU WANT TO SPEND $30+ TO RETURN IT!!