All reviews of Shana Schmitt
Review about: Huda Beauty
Perfume order cancellation
I had a really disappointing experience when I tried to cancel my perfume order. I realized right after placing the order that the heat in my area would probably mess up the fragrance, so I tried to cancel within 10 minutes. Even though the company works closely with software management companies, the customer service team couldn't stop the shipment because they process orders super fast. The perfume showed up after 10 days in the heat, and they told me I couldn't return it since it was a set. I ended up wasting $100 on the whole thing and felt pretty unhappy with how inflexible and unhelpful the company was.