All reviews of Sharon Cooper

  • Review about: Factory Supply Outlet

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Honeywell Ultra-spec 2000 Eyewear, SCT-Orange Lens, Uvextreme AF, Clear Frame

    Ordered this product on 12/8/20 and my card was charged pn 12/9. Still "awaiting fulfillment" 1/14/21 so I opened a support ticket.
    Since customer support had no idea when the product would become available, I requested to cancel and refund the order on 1/25/21.
    On 1/26 support wrote that they would forward my request to accounting and I would have a refund in 1-2 business days. After no refund in 7 business days I wrote again. This time support
    ignored my inquiry. I gave them 2 days to reply, then gave up and opened a dispute with my credit card company. My credit card company is refunding the purchase. I would NOT order from this company. If the product you are ordering is no longer available, you will not get a refund.

    This is a follow up. After opening a dispute with my credit card company and receiving a refund from them, Factory Outlet did give me a refund.


  • Review about: Factory Supply Outlet

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Honeywell Ultra-spec 2000 Eyewear, SCT-Orange Lens, Uvextreme AF, Clear Frame

    Ordered this product on 12/8/20 and my card was charged pn 12/9. Still "awaiting fulfillment" 1/14/21 so I opened a support ticket.
    Since customer support had no idea when the product would become available, I requested to cancel and refund the order on 1/25/21.
    On 1/26 support wrote that they would forward my request to accounting and I would have a refund in 1-2 business days. After no refund in 7 business days I wrote again. This time support
    ignored my inquiry. I gave them 2 days to reply, then gave up and opened a dispute with my credit card company. My credit card company is refunding the purchase. I would NOT order from this company. If the product you are ordering is no longer available, you will not get a refund.

    This is a follow up. After opening a dispute with my credit card company and receiving a refund from them, Factory Outlet did give me a refund.