All reviews of Sharon Leuschner
Review about: The Tour Guy
Venice Highlights Tour with Gondola Ride/Rome in a Day Tour with Colosseum Arena Floor and Vatican Museums
Please use caution and be sure you will be allowed to leave before booking with this company. Matter of fact, I wouldn't give them a dime until I absolutely KNEW I was going to go. I booked tours for my husband and I with The Tour Guy and I received every refund back with the exception of this company. The wording of their website assured us of a refund and when I emailed them I was told they were processing it, then everything changed. We paid months in advance and I am now out close to $500. Meanwhile they send me emails to join them virtually to make food or see the Coliseum virtually. Not what I signed up for. They had wonderful reviews, but Covid has been hard on all of us. I can't just write this off and I don't know at this point if I will ever get the chance to go back. They are happy to take your cash, but they don't like responding to you.....buyer beware.
I never got my refund and Trip Advisor wouldnt publish my review. Claims through credit card company denied. Very dissatisfied.
I never got my refund and Trip Advisor wouldnt publish my review. Claims through credit card company denied. Very dissatisfied.