All reviews of Shelly

  • Review about: YBF Beauty

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    Eternal Eye Duo Stick, 4pc

    I ONLY received one of the four "Eternal Eye Duo Sticks" within my $50 order! There was NO back order notice in my package, NO copy of my order invoice and NO instructions on how to return my purchase.

    I am calling my bank to report the order's charge as FRAUDULENT! [My 'two' emails to customer service and my voicemail message left on the ONLY customer service number their web offers, ALL go unanswered!]

    I ordered this cream back in February - It has been 3 months. Me credit card has been charged but I have never received and confirmation for my order, I have emailed to no avail. There is no customer service phone number and no contact number for anywhere in this company online. I am SO disappointed. I know Stacey Scheiffelin sold this company and she regrets it because the new owners have ruined her reputation and lost customers to her brand that she still promotes on HSN. Its a drag because aI do like her products.


  • Review about: Soulmia

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    Would buy here again
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    Lemon on a Pear Sing tee and Unicorn Cooking tee

    I picked up these two shirts for my lovely wife. She was thrilled with the vibrant colours and the whimsical cartoons.

    Customer service was speedy and responsive -- delivery was super quick.

    Can't wait to visit them again to look for more treats for my wife.

    Please note that Soulmia currently does not provide telephone service. If you have any questions, please contact Soulmia's support team at [email protected].


  • Review about: Soulmia

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    Would buy here again
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    Tees from the "graphic" collection

    Big warm THANKS to Soulmia's team!!!
    Everything is always fine about my orders with you, the quality of your t-shirts is very good and they always arrive on time ????
    I've ordered 3 times already (about 10 tees and crop tops) and I will strike again cause I really enjoy what you propose, especially in the "graphic" collection, very funny messages and sooooo truly speaking!!!
    I'm sure I will also order in your other collections soon and I already ordered some gifts for my family!
    I highly recommend your website all around me cause people like my tees and wanna know where they come from!!!

    I ordered several t-shirts. Before ordering I asked if the sizes were true. I was told they were. I ordered size XL to be on the safe side. I received the shirts today. The would fit an American Girl Doll. They were so small. The graphics were nice, but I will never purchase from this company again. The church flea market will be happy with the donations. I am not.

    Please note that Soulmia currently does not provide telephone service. If you have any questions, please contact Soulmia's support team at [email protected].


  • Review about: Soulmia

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    Would buy here again
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    T-shirts

    Reading all the negative reviews, let me add my own experience.
    - The T-shirts arrived in a reasonable time, tracking was available.
    - Quality is good, they are really cotton, and they are ok also after couple times washing them.
    - They fit absolutely true to size. Note: I am from Europe. American sizing is different, and that might lead to the sizing confusion. What we label M in Europe, is called S in the US. So, US folks need to be aware of this and order one size up. Everybody else is fine.
    - The only downside is the price, you sure can get T-shirts for cheaper. But not with this kind of funny pictures, and I was buying for specific designs.

    Overall: happy customer.

    Hi Darina, can I ask how long it took for you to receive your shipping? I have used the tracking function since day one and every second line says it’s been delayed for some reason. Now it’s listed as “delivered” yet I’ve received nothing.
    Please advise, are you legitimate? How many times have you bought from Soulmia?
    I’m sure you can appreciate I’m really upset at the moment!!

    Hi Jo mine says it was delivered but I haven't received anything. Did you ever received yours?

    I have received multiple emails stating the warehouse moved and my order is delayed. I'm supposed to have a tracking number by 04JUNE2021.

    Same thing, warehouse moved. Bullshit scam

    I just got the email too...on June 2nd

    I ordered my shirt on 1st june and i haven’t received yet and today is june 8th still it’s showing sorry it’s delay for some reasons seriously guys don’t trust this app this is totally fake.

    I ordered on june 8th and it is now june13th and i haven gotten a shipping email..

    I ordered June 4th and still nothing I paid extra shipping to have sipped with 3-7 days its been 2 weeks yesterday - What to do

    I ordered and I got an email about the warehouse... No delivery for 3 or 4 weeks now.

    Mine order says delivered but I haven't received anything

    I ordered one for my daughter and after three weeks it said "Number not known disposed of by post office". I doubled checked her address and it was fine. No refund or anything. It did say it shipped from China

    My order says delivered on July 1st. I was home the entire day and nothing was delivered. Soulmia told me to check with my local carrier with a tracking number. The tracking number they gave me does not exist with FedEx, UPS or USPS. I've requested the carrier information 3 times and they ignore the question in my emails. I'm one more response of them telling me it's delivered and not actually helping me and I'm calling and disputing the charge...terrible service

    Please note that Soulmia currently does not provide telephone service. If you have any questions, please contact Soulmia's support team at [email protected].

    I ordered eleven items on soulmia just about 4 days ago but I went to check the progress and the order says output failure even after being "quality inspected" could you tell me what is happening and if the money will be aren't back if its not delivered?

    Any company that will not provide a phone number for customer service is a poor company.
    I will never order from this company again.

    Never ever buy from this place again. All sizes are 1 or 2 smaller than what usually should be. Their return policy sucks sine they ask you to return them directly to China and pay for the shipping expense.

    I had tracked mine and it stated there was a "Failure" in Delivery. Hmmmm So I tryed double checking it, 24 hrs later nothing but then now it's "Delivered" but Rancho Cucamonga, CA!!! WHAT?!! I'm in TEXAS! I think the postive reviews are actual workers to support this online and not actual customers. I see a bunch of the same reviews of the same..."Deliver problems, wrong deliveries and other problems." At this point a month after placing the order, I lost interest in the shirt and I want my money back!

    I should have looked into this company before I bought items from them. I ordered a dress and 2 shirts. It took 4 weeks for them to come. The material that the clothes were made of was the thinest material I have ever seen. The dress is a wrap around with only a belt to hold it together, not a button or snap to help keep it closed. I, like others just looked at the pictures and ordered. I won't do that again.

    I placed an order about a month ago,2week ago I received a tracking # ,entered my emails address with the tracking info. Reply was emails doesn't match account on file, but keep getting advertisements for the website, there's no more money to be spend here. Products look good,service ... real bad


  • Review about: Soulmia

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    Would buy here again
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    2 tshirts

    I love the quality of the shirts I received. The shirts themselves are heavyweight. The prints are smooth, clear, in the right places and nicely done. I ordered a 2x and I'm usually an xl and they fit well.