All reviews of Sid Schumm
Review about: Nickis
Children's clothing
I've been a customer for a while now, so it was really disappointing to see the lack of customer service at this company. I had a family emergency and couldn't make the return deadline, but the company didn't seem to care at all. Other online stores have been a lot more understanding in similar situations, with much longer return periods than the measly 14 days this company gives. They care more about their strict rules than about keeping customers happy, which is pretty weak if you ask me. I'm done with them as a customer. Luckily, there are better options out there that care more about making customers happy than just making money.