Nickis - Overall Rating based on 23 reviews
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Luxurious clothing items
Nickis is definitely my new favorite spot for high-end clothing. Their website is super user-friendly, making ordering a piece of cake. My order got processed really quickly and the delivery was fast. The quality of the items totally blew me away - I'll definitely be coming back for more. Hands down, the best place to shop for luxury fashion in my book.
High-quality, personalized service
I've been a customer at Nickis for a while now, and I always get amazing service from the staff there. As soon as I walk in, they make me feel special and well looked after. The personalized attention I get really makes me feel like they value me as a customer. The staff knows their stuff about the products and always goes out of their way to help me find what I'm looking for. I love that I can reach them on WhatsApp for any questions or orders, it just makes everything so easy. The products they have are top-notch, and if there's ever a problem with a purchase, the staff handles it quickly and with care. Overall, I highly recommend Nickis for their excellent service and high-quality products.
Cute clothes
Oh my gosh, I just got my order and I am so excited! The delivery came really quickly and the packaging was super neat. The clothes are adorable and I can't wait to wear them all. I will definitely be shopping here again!
Fast processing, helpful customer service
I really love shopping at this store! They processed my order really quickly and efficiently. Every time I had a question, I was able to call and talk to someone who was super helpful. The customer service here is fantastic! I will definitely be coming back to buy more stuff in the future.
Children's clothing
I've been a customer for a while now, so it was really disappointing to see the lack of customer service at this company. I had a family emergency and couldn't make the return deadline, but the company didn't seem to care at all. Other online stores have been a lot more understanding in similar situations, with much longer return periods than the measly 14 days this company gives. They care more about their strict rules than about keeping customers happy, which is pretty weak if you ask me. I'm done with them as a customer. Luckily, there are better options out there that care more about making customers happy than just making money.
Jacket, fast delivery
I ordered this jacket and it arrived really quick. The packaging was super cute and it was such great quality. Thanks a bunch!
Multiple orders
I've bought stuff from this store a few times now, and every time I get my stuff, it's always nicely wrapped and shows up right on schedule - sometimes even earlier! I haven't had to reach out to customer service at all because everything just goes so smoothly. I'd totally recommend buying from here if you want an easy shopping experience.
Two Orders, No Confirmation
I'm so confused about this place. I ordered twice and got nothing. No confirmations, no updates, nothing. It's like my money vanished. I don't know if it's a scam or they're just really bad at what they do. But either way, it's not okay.
Recent jacket purchase
I bought two jackets from this store not too long ago. It took about a week for them to get delivered, showing up at my doorstep on a Saturday. The only bummer was that I had to hit the road early for a work trip that same day, so I didn't have a chance to check out the jackets or send them back right away. I shot an email to customer service in the days that followed to ask some questions about the jackets and to see if I could extend the return period by one day since I was out of town for work.
Jackets
I bought two jackets as gifts, but when they arrived, the package was damaged and one of the jackets was missing. I reached out to customer service, and they told me to file a claim with the shipping company. Even after going through that whole process, I never got my money back. The Head of Customer Service was not helpful at all, they were rude and didn't seem to care about my situation. I gave them all the info they asked for, but they still wouldn't give me a refund. After 2 months, the shipping company found out that the package was packed wrong. Even after I got the second jacket and confirmed it, they still wouldn't give me my money back. It took me 4 months to finally get my refund through PayPal. I definitely don't recommend buying from this seller. Just really think about it before you make a purchase.
Shorts and T-shirts.
I really enjoyed my experience with Nicki's! They got my order to me really quickly and everything looked so nice. I love their selection of products, they have so many cool things to pick from. It's always fun to browse their website!
High quality products
I've always been super happy with the service at this store. The employees are really nice and they even give me a heads up about the sales. The products they carry are top-notch, both in variety and quality. But my admiration for this store went up a notch when I learned they stopped selling items from that scandalous kid's brand. Huge respect! Wishing nothing but the best for this store and all the people who work there.
Clothing items
As a customer at this store, I gotta say I was super impressed with the quality of the clothes I got. The fabric was top-notch and the stitching was on point. The fit was just right, exactly like it was described on the website. They had a great variety of styles and sizes to choose from, which was cool because everyone has different preferences and body types. Plus, the customer service folks were really helpful and knew their stuff when I had questions about the products. All in all, shopping there was a good experience and I would definitely suggest this store to anyone in search of high-quality clothes.
New arrivals and affordable prices
I love going to this store because they're always bringing in new stuff, and the prices are really good. Plus, the people who work there are super nice and always ready to help me out. Thanks for making shopping there such a great experience!
Quick delivery and excellent customer service
I was really happy with how fast they got my stuff to me and how nice the people were over at that store. They were super friendly and helpful, and they even called me after to make sure everything arrived alright. If I ever need to return something, it's no big deal. Shopping there was a breeze and I had a great time. Way to go!
Quick processing and delivery
I was super impressed with how quickly my order was processed and delivered. The service was top-of-the-line and they have a great selection of products. I'll definitely be coming back for more shopping in the future. Thanks a bunch!
Super cute pink dress with sparkles
Oh my gosh, this store is seriously the worst! I ordered this adorable pink dress with sparkles, but when it arrived, it was nothing like I expected. The color was all wrong and it felt scratchy instead of soft like it looked online. I returned it right away, but never got any confirmation that they received it. Seriously, I just want my money back! After waiting for a whole month, I finally called customer service, and they said my order number wasn't even in their system. What?! I definitely placed the order, I swear! When I threatened legal action, they suddenly found my order number and promised a refund in a few days. But it's been over five weeks now and I still haven't gotten my money back. This shop is absolutely the worst, no joke.
Faulty item, unhelpful customer service
I was really let down by what I bought from that store. Yeah, the delivery was quick, but the thing I got was just not up to par. So, I reached out to customer service to try and get my money back. They wanted me to send pictures of the item. I did that, but then they turned around and said I messed it up and wouldn't give me a refund. Can you believe that?
Burberry jacket
I've had a pretty frustrating time with all my orders so far. I contacted customer service not long ago to see if I could add some nice packaging, like silk paper or a dustbag, for the Burberry jacket I got as a gift. The reply was that they ship items as they get them from the manufacturer. But when the jacket came today, it was wrapped in a plastic bag marked "Veja Sneakers Size 22." This isn't the first time this has happened and it's really irritating.
High-end clothing
I recently splurged on some fancy clothes from Nickis, but things went south when I had to send back one of the items and got hit with a return shipping charge. It wasn't about the money, it was the lacking customer service that got to me. I reached out to complain, but heard nothing back from them. So, I've decided to take my business elsewhere. I wouldn't recommend Nickis to anyone, good service is hard to come by these days.
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