All reviews of T. Emard
Review about: Lulu and Georgia
Bed order
I recently bought a bed from this company and I have to say, the service was extremely disappointing. The first time I ordered a bed, there were missing pieces that made it impossible to put together. Now, with my second order, I only got the headboard, no frame, no slats, nothing. My house is a mess because of their mistakes, and my daughter has no bed to sleep on. I am beyond frustrated. The fact that their products are not even on sale makes this situation even more annoying. Considering how much they charge, you would think they would provide better quality and service. Not having a customer service phone number just makes things worse, since I have to wait for slow email responses. I have decided to cancel the transaction through my credit card company and get a refund. I will never order from them again and I strongly recommend others not to either.