All reviews of T. Jacobs
Review about: Walmart
Two messed up online orders
I had two online orders from Walmart, each going to different states, and both of them got messed up in the same day. The first order claimed it was delivered, but I never received it. I checked with my neighbors, and no one had seen it. This is a gated community, and we have never had any issues with package deliveries from other companies. As for the second order, it kept saying it was out for delivery, but 18 hours later, it still hadn't arrived. I called customer service, and after some investigating, they concluded that it was lost. How does this happen to two separate orders in one day, going to different states? It's absolutely ridiculous. I've had issues with Walmart's online delivery in the past, but this was the last straw. I will never trust Walmart for online orders again. If they struggle to deliver during a slow season, I shudder to think about the chaos during the holidays!