Walmart34 reviews
This score is based on 34 genuine reviews submitted via US-Reviews since 2023.
Featured Reviews
Reviews (34)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Annual subscription purchase without consent
I've had a really bad experience with Walmart. They went ahead and charged me for a yearly subscription to a service without even asking for my permission. And this isn't the first time they've done something like this to me. I can't believe they're so sneaky. I tried to sort things out, but they flat out refused to give me back my money. It really shows how little they care about their customers. So, I took my credit card info off their app and just deleted the whole thing. I won't be supporting a company that treats people like that. It's pretty clear to me now why they're so rich - they don't mind taking advantage of their customers.
Employee health concerns
I can't believe that employees are being made to work with both Covid and the flu while handling our things. It's super gross and totally unsafe. Walmart really needs to step up and not put their workers in danger like that. It's not right for them or for us customers.
Two messed up online orders
I had two online orders from Walmart, each going to different states, and both of them got messed up in the same day. The first order claimed it was delivered, but I never received it. I checked with my neighbors, and no one had seen it. This is a gated community, and we have never had any issues with package deliveries from other companies. As for the second order, it kept saying it was out for delivery, but 18 hours later, it still hadn't arrived. I called customer service, and after some investigating, they concluded that it was lost. How does this happen to two separate orders in one day, going to different states? It's absolutely ridiculous. I've had issues with Walmart's online delivery in the past, but this was the last straw. I will never trust Walmart for online orders again. If they struggle to deliver during a slow season, I shudder to think about the chaos during the holidays!
Online order mishap
I just ordered some stuff online not too long ago, and one of the things I got was a toaster. But when my order showed up, I got a blender instead of the toaster I wanted. So, I reached out to customer service and they told me they were out of stock on the toaster. I sent back the blender and asked for a refund, but it's been forever and I still haven't gotten my money back. Dealing with this lack of communication and mix-up from Walmart is really getting on my nerves.
Patio dining set
I rarely shop at Walmart, but when I attempted to order a patio dining set online, it was such a disappointment. I couldn't find my order history in my account, and every time I tried to complete my purchase, I kept encountering a technical error. Contacting their chat support was no help at all. They simply advised me to clear my cache and download the app, but that didn't resolve the issue. When I eventually called their helpline, it took ages to explain the problem, and the representative just suggested trying again later. Waiting 48-72 hours for an escalation to get the promo code for 20% off is too long. I think I'll just purchase from another store instead.
Online order not delivered
I bought some things online, but when they finally got to me, a few of the items were missing. They refused to give me a refund, and when I reached out to them, I was bounced around from chat to phone to ethics department. It seemed like they didn't give a darn that I didn't receive what I paid for. The whole experience was really annoying and made me think they were trying to scam me. All I wanted was either my stuff or my money back, but they were no help at all.
Grocery bags that suck
I went to the store to do some grocery shopping and man, those bags they gave me were terrible. They kept ripping and all my stuff kept falling out. The cashier tried to help, but it was a mess. I had to keep picking up my stuff off the floor over and over again. I even talked to the manager about it, but they didn't do anything. The bags were so thin this time, I've been a loyal customer there for years!
My new toy
I found this really awesome toy here and it's seriously the best thing ever! The store was so cool and had everything I was looking for. The people working there were super nice and helpful too. I'm already looking forward to going back and getting more awesome stuff!
Bike purchase online
I recently bought two bikes online from this store. To my dismay, soon after buying them, they went on sale for half off. When I called customer service to ask about getting a refund for the price difference, they weren't very helpful and ended up saying no to any kind of reimbursement. This whole situation really bummed me out and made me feel annoyed with how the company handled it all. I believe that as a customer, I should be treated fairly and respectfully, especially in situations like this where the pricing mix-up wasn't my fault.
Household and grocery items
My experience with this store has been pretty terrible. I've had a lot of issues with my orders - things being sent to the wrong place, stuff showing up damaged or melted, and even getting the wrong items altogether. The quality control and customer service here are seriously lacking. It feels like they aren't paying attention to the details or really caring about getting things right. It's also a bummer that they don't always have fresh stuff available. Some of the products seem old or freezer burned. Dealing with customer service has been a headache too. I've had to reach out multiple times, getting bounced around to call centers in different countries and spending a lot of time on hold. It's been super frustrating. Overall, shopping here has been a drag and definitely wouldn't recommend it to anyone else.
Online orders
I can't believe how every time I order something online from this store, it's just a mess when it comes to getting it delivered. Like, seriously, out of the last 5 orders I've placed, only one actually arrived at my house. It's so annoying! And on top of that, there's no way to contact anyone for help. Such a waste of my time and money.
Electronics
I bought some electronics from this store not too long ago, and let me tell you, I'm really let down by their customer service and return policy. Seriously, dealing with them has been a nightmare for me over the years. They went ahead and blocked my old account from making returns out of nowhere, just because I returned too much stuff. Like, how does that even make sense? If I'm not satisfied with something, shouldn't I be able to return it hassle-free? It's so aggravating to see a company that cares more about money than making sure their customers are happy.
Grocery shopping
As someone who's all about making life easier with online grocery shopping, I've got to say my experience with this retailer has been less than stellar. Seems like every time I place an order, something goes wrong - missing items, wrong deliveries, shipping delays - you name it. Last week was a doozy. I ordered a few things, and it was a total disaster. Out of the four items I needed, only two showed up on time. One got stuffed in my mailbox instead of being left at my doorstep, and the fourth item somehow ended up at the wrong place, causing a whole week of delays. With how much money this company makes, you'd think they'd deliver better service and quality. But nope, my hopes are always dashed.
Toothbrush purchase
Lately, my trips to the store have been pretty disappointing. It feels like prices have gone way up in the last few years, which is tough for people like me who are trying to stick to a budget. Also, I've noticed that the prices listed on the shelves don't always match up with what rings up at the register, leading to a lot of confusion and frustration at checkout. Using the self-checkout machines has been a hassle too, as I keep needing help and approval from cashiers every time I go through it. And the regular checkout lanes are so fast that it's hard to keep track of what's being scanned, putting the pressure on me to make sure everything rings up correctly.
I've also had trouble getting help from staff, especially when I needed someone to unlock a toothbrush for me. I asked for assistance several times but ended up waiting around for almost 20 minutes with no help in sight. Even though I saw plenty of employees around, they didn't seem too interested in helping customers. Some of the staff's behavior was also off-putting, like chatting inappropriately or being glued to their phones instead of assisting customers. The way products are stocked often blocks aisles and makes it hard to navigate the store smoothly. It would be great if they could manage that better to make shopping easier for everyone.Tablet and headphones
So, I was really excited to snag a tablet and some headphones from this store, but man, it was a huge letdown! First of all, they jacked up the price right after I ordered, can you believe it? Then, the headphones showed up and they were a completely different color than what they showed online, like seriously? And get this, they sent me two of the same thing by accident and now they won't take it back, like what am I supposed to do with two of the same thing?! And the worst part is, they don't even have any contact info on their website, like are they trying to avoid our complaints or what?! Ugh, this store is just a hot mess, can't trust 'em for anything. Definitely sticking with Amazon from now on.
Cupcake cakes order
When I got there at 5 pm, my order wasn't ready yet and that was a bummer. There were two managers and two employees hustling to get my order right, but the colors were all wrong. We ended up being late to the event because of it, which was a letdown for sure. It was kind of weird too to get a text the next day saying the order was finally ready, instead of on the actual pick-up day. I do appreciate the effort the staff put in to fix the mistake, but it would have been way better if the order was ready on time in the first place, you know?
Online order
I placed an order online and ended up getting charged twice for it. The customer service was no help at all, and the whole thing was just a headache. Just a heads up, I'd be careful when ordering online from this place.
Grocery shopping experience
I stopped by this big chain store the other day to do my grocery shopping, and man, it was a total letdown. The whole vibe in there was just not up to par. They had all these sketchy knock-off products and food that was way overpriced, making me doubt if it was even legit. On top of that, the customer service was terrible. The employees were so rude and seemed like they couldn't care less about helping anyone. It's been forever since I've been to that place, and let me tell you, after that experience, I won't be going back anytime soon.
Laptop
The way this company conducts business is just awful. I bought a laptop from them, but got something totally different and really low quality. When I tried to talk to customer service about it, they ignored my calls and emails and wouldn't give me a return address. It's obvious they're letting shady scammers sell products for them and pretending not to know about it. They never own up to anything and lie through their teeth. No wonder their business has been going downhill for years.
Groceries purchase
My trip to Walmart was going pretty well until this lady came up to me and asked me to buy her groceries because she was out of cash for medicine and baby formula. Can you believe the nerve of someone doing that in a store? I was skeptical but eventually gave in and got the baby formula for her. Then I saw more people from her crew joining her, and it made me doubt if she was telling the truth. Walmart needs to watch out for these kind of people and stop them from taking advantage of nice customers. I felt pressured and kind of manipulated into buying stuff, hoping it wasn't all in vain. It's really sad to see folks taking advantage of others' kindness like that.
About Walmart
Walmart Inc., founded by Sam Walton in 1962 and incorporated on October 31, 1969, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Headquartered in Bentonville, Arkansas, Walmart has grown to become one of the largest retail chains in the world, serving customers both in physical stores and through its e-commerce platform. The company focuses on offering a wide variety of products at low prices, a business model that has driven its success and global expansion. As of now, Walmart operates over 10,500 stores and clubs in 24 countries, under 48 different names, employing over 2.3 million associates worldwide. Throughout its history, Walmart has been committed to innovation in retail and supply chain management, pioneering practices such as centralized buying, self-service operations, and a strong emphasis on customer satisfaction.
Bonus!
📊 How did Walmart shine for you?
Contact Information
Categories Walmart
Online Shop | Electronics | Home and Garden | Fashion | Sport & Outdoor | Personal care | Children & Baby | Multimedia & Magazines | Adult shops | Pet Shop | Office, Hobby & Party Supplies | Merchandise | Firearms
Page Statistics
Last update: November 2024
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Still No Refund!
Well 30 days since the seller got the item back. Called Customer service back again. I think this is call 8. Same line I will forward this back to the Billing Dept. You will rec... Read onBy: BRIAN J UMBENHOW