All reviews of T. Ritchie
Review about: Mywit
Recent order cancellation
I had a terrible customer service experience with this company recently. I placed an order on Tuesday, and for some unknown reason, it got canceled without a good explanation. I talked to multiple reps, even a manager named Suki, but no one could give me a satisfactory reason. They said it was because I exceeded their risk assessments, but when I asked about making a new account and placing an order, they suggested it would also get canceled. Their lack of transparency and professionalism in their responses was really disappointing. I found out that my family member's order didn't get canceled, which shows that this company is not only unreliable but also dishonest. I'm really upset about their deceptive practices, and I won't be buying from them again.