Mywit - Overall Rating based on 24 reviews
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Recent order cancellation
I had a terrible customer service experience with this company recently. I placed an order on Tuesday, and for some unknown reason, it got canceled without a good explanation. I talked to multiple reps, even a manager named Suki, but no one could give me a satisfactory reason. They said it was because I exceeded their risk assessments, but when I asked about making a new account and placing an order, they suggested it would also get canceled. Their lack of transparency and professionalism in their responses was really disappointing. I found out that my family member's order didn't get canceled, which shows that this company is not only unreliable but also dishonest. I'm really upset about their deceptive practices, and I won't be buying from them again.
Samsung Galaxy S7 Edge
I just got the Samsung Galaxy S7 Edge from this website. Honestly, I'm really disappointed with what I got. The camera lens was cracked and the keypad wasn't working right. Now, I have to shell out more money just to send it back for a refund or exchange. It's been a real headache and I wouldn't suggest buying from this site.
Smartphone (iPhone 7)
I bought a smartphone from this company not too long ago and at first everything was going great. The package was good, it arrived quickly, and it looked like it was brand new. But then, I started having issues with the battery. Once it dropped below 28%, the phone was basically useless. I tried to take care of the battery, but it still ended up dying completely after only 7 months.
refurbished iPhone 12
I just got a really awesome refurbished iPhone 12 from this place and I love it! The people there were so nice and friendly when I chatted with them. I was a little nervous about buying a refurbished phone, but they made me feel confident about it. Turns out, they were totally right! The phone looks like it's brand new and it works perfectly. I'm really pleased with my purchase!
Bought a phone for my birthday but had to return it
I received a phone for my birthday, but it wasn't the one I asked for, so I had to return it. I've been reaching out to them but they're not responding, and I still haven't gotten my refund. This company is terrible, I wouldn't recommend buying from them.
Grade A phone purchase
I purchased a top-notch phone from this place about 9 months ago and it came with a year-long warranty. Unfortunately, my phone started acting up 3 weeks ago with the screen not working correctly. I've been trying to reach customer service for the past 2 weeks but haven't had any luck. It's really frustrating not being able to get any assistance when the warranty is supposed to cover these problems. Now I'm stuck with a defective phone and might have to get trading standards involved to sort this out. The good reviews on other platforms don't match up with my own experience with this company. I would recommend others to steer clear of buying anything here.
Return process
I was really frustrated with the return process. The website doesn't make it easy to start a return, you have to fill out a form on the contact us page and then wait for days for a response. It made things way more complicated and inconvenient than they should be.
unlocked phone
Why in the world would someone try to sell a phone that's supposed to be unlocked, but really isn't? I am so annoyed by this situation. Not only did I not receive what I thought I was getting, but now I have to figure out a way to unlock it on my own or contact the network provider. And to top it all off, there's no customer service phone number provided, which just makes it all the more frustrating.
XR phone purchase
I got this XR phone a couple weeks back and it was amazing! It looked brand spanking new even though it was refurbished. There were hardly any scratches except for this tiny one by the port. I was really impressed with how well the phone was kept. Thanks a bunch!
Phone returned, bad customer service
Man, let me tell you about this phone I bought. It was not what I was expecting at all. I tried reaching out to the company multiple times, but it felt like they just didn't give a darn. I had to resort to eBay and my credit card company to finally get my money back, and that took about a month. Their so-called money-back guarantee? A complete joke.
Galaxy S6 edge purchase
I bought a Galaxy S6 edge from this company and I was really disappointed. They said it was GSM unlocked but it actually had a T-Mobile lock on it because someone didn't pay their bill. It was misleading and a big hassle for me. I'm hoping to get a complete refund for this mix-up.
Refurbished phone purchase
This company totally impressed me! I took a leap of faith and bought a refurbished phone from them, and I'm thrilled I did. The phone arrived really fast, in perfect shape, and works like a charm. It seriously looks like it's brand new and I snagged it for an awesome deal. I've had some rough times in the past with used phone refurbishers, but this company has totally turned things around for me. They're trustworthy and dependable, I totally recommend them to anyone looking for a top-notch refurbished phone.
Super cool iPhone XS Max Grade C
I got this really cool iPhone XS Max Grade C from this place called MyWit, and it was so cheap! Like, suspiciously cheap, but it arrived really quickly and was packaged super securely. When I opened it, I was surprised because it looked way better than Grade C - more like Grade A- with only one tiny mark on the back. It was practically perfect! I turned it on, transferred my data, and only had a small issue with the battery not being original and giving me a weird message. But, like, Apple doesn't even make their own batteries so it's all good. Overall, I'm really happy with my purchase, especially because of the 12-month warranty.
Samsung Galaxy S9
I just got a new Samsung Galaxy S9 from this company and I gotta say, I was super happy with how everything went down. The phone showed up at my door the very next day, which totally caught me off guard in a good way. It was all fresh and clean, plus it had screen and case protectors already on it. The packaging was top-notch, too - the phone was tucked into a nice, cushy air bag inside of a box from DPD.
iPhone purchase
I recently got an iPhone from this place and I absolutely love it! The prices are really good and the phone is working perfectly. I have bought a lot of things from here before, and if there are any issues, they fix them super fast. But, to be honest, there aren't usually many problems.
Unlocked phone purchase
This company is such a joke. I bought a phone from them that was supposed to be unlocked, but wasn't. When I asked them to help me fix it, they just said no. Really shady stuff going on here.
Refurbished smartphone purchase experience
I bought a refurbished smartphone from this company, and honestly, I'm really disappointed with what I got. The listing said it was in 'Very Good Condition', but when it showed up, it was all scratched up with chipped corners and poorly packaged. It was obvious that the phone wasn't as good as they said it would be.
Grade B iPhone XS Max
I bought an iPhone XS Max from this seller and I'm really let down by what I got. After only 3 days, I noticed a bunch of problems. The battery dies super quick, about 2-3 hours even when I have Low Power mode on. The battery health went down by 1% since I got it, and there's a weird clicking sound when I press the phone together like the battery expanded. I tried contacting the seller twice with proof of purchase, but they haven't replied at all. I recommend staying away from this seller and not buying anything from them.
Faulty phone purchase
I got a messed-up phone from this seller. The charger wasn't working right from the start, which is a pretty obvious problem that they should've noticed in their "super thorough" inspection. I tried to work it out with them, but they wouldn't cover the cost to send it back, so I ended up losing money because of their error. And to top it off, when I left a negative review on eBay, they somehow got it taken down after I waited a whole month for a response. This sketchy move makes me doubt the credibility of their so-called good feedback on eBay.
Grade A+ refurbished phone purchase
I just got this Grade A+ refurbished phone from this company and wow, I gotta say, I'm super happy with their service. The phone showed up in less than 18 hours after I ordered it, which totally caught me off guard in the best way. The packaging was solid and the phone looked flawless, almost like brand new. You can tell this company really values making their customers happy. I've already told my friends and family about them and I wouldn't think twice about buying from them again.
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