Useful ,need some attention

2020 January this is time when my first order placed online for a Samsung Galaxy mobile Delivered next day of scheduled time,and that set was absolutely fine and that is still working in good conditions for I paid for
Second order Tab of Lenovo 10.2 inch some.times around Nov 2020 Unfortunately I don't received as confirmed by email and SMS too
After three days follow ups I was told "unavailable"and refund will be made shortly After that assurance I was waiting my refund and that was credited after twenty days What is common in this two purchase - In case of things goes smoothly ,support and system supportive ,once derailed ,hardly responded when exactly need help I'm my opinion Mywit need hard work on shipping and back up support .