All reviews of Bernadine
Review about: WinZip
Subscription auto renewal
Watch out for the automatic renewal thing when you sign up for this service. I tried out the free trial, liked what I saw, so I decided to pay for a full year. Turns out, they automatically renewed my subscription without me knowing, and charged my credit card. When I tried to cancel it on their website, there was no way to stop the renewal. I called customer service, explained what happened, but they wouldn't give me a refund because of their strict 30-day policy. Just a heads up, their subscription process can be tricky - you might not realize you're being charged until it's too late to get your money back. Can't say anything about the product since I never even got to use it.
Review about: CurrencyFair
Quick exchanges and transfers, competitive rates
The exchanges and transfers I've made have always been really fast and the rates are pretty good. But, honestly, the phone app isn't the greatest. I find myself having to log in multiple times because it keeps freezing.
Review about: Shapermint
Shapewear garment
I recently bought a shapewear garment from this company, but it didn't really work for me. The design just wasn't my style and it wasn't as comfy as I wanted. So, I contacted their customer service team to ask about returning it or getting a refund. To my surprise, they gave me a refund right away without any trouble. And they even said I could keep the garment, which was super generous and not what I expected at all. This wasn't the first time Shapermint went above and beyond for me, and they're definitely a reliable company that keeps their word.
Review about: Noize
Parka and Coat Purchase
I just got a parka and a coat from this website, and let me tell you, I'm in love with both of them. The parka has been keeping me nice and toasty on those freezing winter days, and the coat is just as stylish as it is comfy. And the best part? I snagged them both on sale for a really good deal. Some folks weren't too happy with them, but personally, I've had a fantastic experience with these products.
Review about: Sky by Gramophone
Set of headphones
I just bought a pair of headphones and had to use the warranty. I gotta say, when I contacted customer service, they really came through for me. The person I talked to was super helpful and quick with their responses. They always got back to me in less than a day with a solution to my problem. Overall, the customer service team really impressed me.
Review about: FlightGuru
Quick and correct booking process
I found an awesome deal for a flight to Europe and just had to book it right away. Everything went really smoothly and FlightGuru made sure to keep me updated on all the details, which was nice. I'll definitely be thinking about using this service again for my next trips. Thanks for being so on point!
Review about: LensesRx
New lenses for reading
The first pair of contacts I received were really tough to see with, so I gave them a call and spoke with a customer service rep who helped me switch to a different kind of lens that works way better. They were super friendly and helpful, but it was a bit tricky to hear them over the phone, so I decided to switch to emailing instead.
Review about: Sofa Dreams
Sofa purchase
I recently bought a sofa from this company, and I've gotta say, I've been really let down by the whole experience. The sofa started falling apart pretty quickly, with the leather coming apart at the seams. I reached out for help, and all they did was blame the product. They said they'd send a replacement cushion, but it's been months and still nothing. Their lack of responsibility and communication is not cool. I ended up having to pay out of pocket to fix the cushion myself because of how lousy the quality was. I definitely recommend avoiding this company to save yourself the hassle and disappointment.
Review about: Care
Membership subscription
The whole thing is a total scam. They make you sign up for a subscription just to check out your messages, which are all ads and not even relevant. I tried to get my money back after just an hour of using it, but they wouldn't help me out at all. Do yourself a favor and steer clear of this service.
Review about: SummerSalt
Exchange issue
So, I got this really cute top from this store, but when I tried to exchange it for a different size, I found out that there is no customer service available except through email. Isn't that strange? And on top of that, I could only receive store credit because the item I wanted to exchange was on sale. Now I have to wait for an email with the code for my store credit after I send the return package. But what if the things in my cart sell out before I even receive the credit? That's not cool. I almost considered just purchasing the items again instead of dealing with this entire process, but it shouldn't be this difficult to exchange something. Ugh, frustrating!
Review about: Element
Lots of items bought in August
I bought a bunch of stuff back in August but now I need to return something and it's been two whole months and I still haven't gotten a returns label! I keep emailing them but they don't respond and I haven't gotten my refund yet. This company is seriously the worst I've ever dealt with. I'm definitely going somewhere else next time, it's just not worth the trouble.
Review about: DiscountShop
Great product, excellent service
I bought a product from DiscountShop and it was really good quality. The service I got was great too. My order came on time and it was packed well. The price was really good, even with taxes included. That made me feel better in case there were any customs problems. I think shopping on this website was a win and I'll definitely come back. I recommend DiscountShop to anyone looking for a good deal.
Review about: Drizly
Four bottles of bourbon
I ordered four bottles of bourbon from Drizly back on 12/17, and I have to say it's been pretty disappointing. Even though I ordered everything weeks ago, I still have no idea what's going on with my order as of 1/2. I tried reaching out to Drizly several times for updates, but all I got back were vague and unhelpful responses that didn't really address my concerns. And to top it off, they let me know on 12/29 that one of the bottles I bought wasn't even available, which was frustrating since they never told me about that earlier. Plus, their website says my order has been shipped, but when I checked UPS, there's no sign of it moving at all. All in all, I'm pretty disappointed with the lack of communication and customer service from Drizly, so I'm not sure if I'll use them again in the future.