All reviews of Bernadine
Review about: Truth Treatments
Hyaluronic Honey Mask - Amazing!
I stumbled upon the Hyaluronic Honey Mask while looking for skincare products, and let me tell you, it's truly incredible! Just after one use, my skin felt incredibly soft and moisturized, and the effects lasted all day. I also love the convenience of the new brush they include for easy application - it helps me evenly apply the mask every time. This product has quickly become a staple in my skincare routine, I can't imagine not having it before!
Review about: Mywit
Return process
I was really frustrated with the return process. The website doesn't make it easy to start a return, you have to fill out a form on the contact us page and then wait for days for a response. It made things way more complicated and inconvenient than they should be.
Review about: Dignity Lifts
Toilet lift for elderly and disabled
After getting the toilet lift for my elderly parent, I was really amazed by how good it is and how much it's helped them every day. It's strong, simple to use, and gives my loved one a feeling of freedom and respect. The customer service was top-notch, they answered all my questions and helped me with ordering. The price was fair for such a great product. The delivery came fast, even earlier than I thought. Overall, I totally suggest this company and their products for anyone who needs help with getting around.
Review about: CurrencyFair
Quick exchanges and transfers, competitive rates
The exchanges and transfers I've made have always been really fast and the rates are pretty good. But, honestly, the phone app isn't the greatest. I find myself having to log in multiple times because it keeps freezing.
Review about: Shapermint
Shapewear garment
I recently bought a shapewear garment from this company, but it didn't really work for me. The design just wasn't my style and it wasn't as comfy as I wanted. So, I contacted their customer service team to ask about returning it or getting a refund. To my surprise, they gave me a refund right away without any trouble. And they even said I could keep the garment, which was super generous and not what I expected at all. This wasn't the first time Shapermint went above and beyond for me, and they're definitely a reliable company that keeps their word.
Review about: Sky by Gramophone
Set of headphones
I just bought a pair of headphones and had to use the warranty. I gotta say, when I contacted customer service, they really came through for me. The person I talked to was super helpful and quick with their responses. They always got back to me in less than a day with a solution to my problem. Overall, the customer service team really impressed me.
Review about: FlightGuru
Quick and correct booking process
I found an awesome deal for a flight to Europe and just had to book it right away. Everything went really smoothly and FlightGuru made sure to keep me updated on all the details, which was nice. I'll definitely be thinking about using this service again for my next trips. Thanks for being so on point!
Review about: Letter fest
Custom logo pot
The folks at the shop were super helpful and worked with us to make a custom pot with our logo on it. It turned out amazing and was exactly what we wanted. Overall, our experience with this shop was really great!
Review about: LensesRx
New lenses for reading
The first pair of contacts I received were really tough to see with, so I gave them a call and spoke with a customer service rep who helped me switch to a different kind of lens that works way better. They were super friendly and helpful, but it was a bit tricky to hear them over the phone, so I decided to switch to emailing instead.
Review about: Sofa Dreams
Sofa purchase
I recently bought a sofa from this company, and I've gotta say, I've been really let down by the whole experience. The sofa started falling apart pretty quickly, with the leather coming apart at the seams. I reached out for help, and all they did was blame the product. They said they'd send a replacement cushion, but it's been months and still nothing. Their lack of responsibility and communication is not cool. I ended up having to pay out of pocket to fix the cushion myself because of how lousy the quality was. I definitely recommend avoiding this company to save yourself the hassle and disappointment.
Review about: Care
Membership subscription
The whole thing is a total scam. They make you sign up for a subscription just to check out your messages, which are all ads and not even relevant. I tried to get my money back after just an hour of using it, but they wouldn't help me out at all. Do yourself a favor and steer clear of this service.
Review about: SummerSalt
Exchange issue
So, I got this really cute top from this store, but when I tried to exchange it for a different size, I found out that there is no customer service available except through email. Isn't that strange? And on top of that, I could only receive store credit because the item I wanted to exchange was on sale. Now I have to wait for an email with the code for my store credit after I send the return package. But what if the things in my cart sell out before I even receive the credit? That's not cool. I almost considered just purchasing the items again instead of dealing with this entire process, but it shouldn't be this difficult to exchange something. Ugh, frustrating!
Review about: Drizly
Four bottles of bourbon
I ordered four bottles of bourbon from Drizly back on 12/17, and I have to say it's been pretty disappointing. Even though I ordered everything weeks ago, I still have no idea what's going on with my order as of 1/2. I tried reaching out to Drizly several times for updates, but all I got back were vague and unhelpful responses that didn't really address my concerns. And to top it off, they let me know on 12/29 that one of the bottles I bought wasn't even available, which was frustrating since they never told me about that earlier. Plus, their website says my order has been shipped, but when I checked UPS, there's no sign of it moving at all. All in all, I'm pretty disappointed with the lack of communication and customer service from Drizly, so I'm not sure if I'll use them again in the future.