FlightGuru Reviews
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Reviews (20)
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Reliable
I am a frequent traveler and have been using FlightGuru for booking my flights for the past few months. I must say that I am thoroughly impressed with their services. The website is user-friendly and the booking process is seamless. I have always found the best deals for my flights on FlightGuru. The prices are unbeatable and the options for flights and airlines are extensive.
One of the best things about FlightGuru is their 24/7 customer service. Whenever I have had any issues or questions, their support team has been available to assist me promptly and efficiently. They have been able to resolve all of my concerns to my satisfaction.
Another aspect of FlightGuru that I appreciate is their email notifications. They keep me updated on my flight status, gate changes, and any other important information. This helps me plan my travels better and avoid any last-minute surprises.
Overall, I am extremely satisfied with my experience using FlightGuru. I would highly recommend this company to anyone looking for an easy and stress-free booking process.One-way flight booking
I was really happy with how things turned out when I booked a one-way flight for my mom from Rome to Texas. I had heard some mixed reviews at first, so I was a little nervous, but I actually ended up getting a ticket for a much better price than what the airline was offering on their website. The booking itself was pretty easy, even though it did take a little while to get the final confirmation - a few hours, to be exact. The customer service folks were quick to respond and super helpful throughout the whole process, which made everything go smoothly in the end. I'll definitely think about using this service again next time.
Last minute flight purchase
I just wanted to share my recent experience with FlightGuru. I made a last-minute flight booking and had some concerns the next day. But, I reached out to their customer service team through email and phone, and they were amazing. They were super quick to respond and very helpful. They answered all my questions right away and even sent me a link to confirm my seat with the airline. I was so relieved and thankful for their great support. I'll definitely be using FlightGuru for all my future flights!
Booking a flight ticket
I just booked a flight ticket using this service and I have to say, I was really impressed by the customer service I received. The representative, let's call her Kavya, went above and beyond to help me find a great deal on the ticket. The prices were affordable and the assistance she provided during the booking was top-notch. I would definitely recommend this service to anyone looking to book a flight. I will definitely be using them again in the future. My whole experience was really satisfying.
One-way tickets Europe to US
I spent a lot of time looking for one-way tickets back to the US from Europe. The prices were crazy high, so it was tough finding a good deal. But then I found this website and it was so easy to use, with clear options. Booking my tickets was simple, and I was able to get the best deal out there.
Wrong flights booked, stranded in another country
I just went through a rough ordeal with this travel service that totally messed up my flight booking, leaving me stuck in a foreign country. Even though I got confirmation and all the paperwork showing my plans, the flights they actually booked were all wrong. And then they had the nerve to ask for more money to fix their mistake! The manager didn't seem to care at all, and the staff was just plain rude. It was a total nightmare.
Quick resolution of initial problem
I actually started off writing a bad review about this company, but I was pleasantly surprised when the boss man, Zach Colmenares, reached out to me to fix things. Gotta admit, I was pretty impressed with how professional and nice Mr. Colmenares was about the whole thing. You don't see companies going out of their way to make customers happy very often, so I gotta give them props for that. Because of this, I'll definitely keep this company in mind for my next travel plans.
One-way Amsterdam to Chicago flight
I just booked a one-way flight from Amsterdam to Chicago for me and my wife. The whole thing went super smoothly, and FlightGuru hooked us up with a direct flight that we couldn't find anywhere else. Our flight was on KLM and lasted about 8 hours, which was just right for what we needed. Plus, FlightGuru's deal about giving us a refund if the price drops within 24 hours of booking saved us an extra $327. All in all, it was a great experience!
Online flight ticket purchase
I wasn't sure about the flight ticket tax charge and refund process when I booked my tickets online. But the traveler help desk at this service was really helpful and made me feel more at ease. Even though I was a bit unsure at first, I managed to book my ticket without any problems, and I'm happy with the service I received. I will definitely think about buying tickets from this site again in the future.
Airline ticket purchase
I just happened to come across this website randomly and was really happy to find some awesome deals. The prices for airline tickets were way cheaper than anywhere else I had looked. I was a little worried about the refund policy though. It said that if the airline didn't accept my purchase, I would only get a credit instead of a refund. But in the end, everything turned out okay.
Scammers, stay away!
They act all friendly at the beginning, but eventually they'll start taking your money and being really mean. Seriously, do your research and read some reviews before you decide to trust them!
Flight booking experience
I couldn't reach customer service a few days ago because of technical issues which was a pain. But then today, out of the blue, the manager got in touch to talk about my concerns and said the tech team is on it. The manager even gave me his personal info if I need help later on. It's nice they're trying to fix things, but it shouldn't have taken so long to reach out. The lack of communication and slow response got me feeling annoyed and let down.
Flight confirmation help
I called up Flight Guru 'cause I had a question about my flight and left a message. Then Claire R. called me back and took care of everything right away. She really nailed it and Flight Guru is definitely my go-to for tickets and great service. Shout out to Claire for being awesome!
Recent purchase experience
I had a pretty frustrating experience with this company recently. I saw a review saying that their online prices were actually cheaper than what they offered over the phone, so I thought I'd check it out. And yep, when I called to ask about a flight, the agent told me the prices I saw were all gone. I called them out on the false info on their site, but instead of owning up, they just got annoyed and hung up on me. Trust is a big deal in business, so it's pretty troubling they'd kick things off with dishonesty.
Flight booking experience
I just booked my flights with this one company and it was a total nightmare. The person helping me charged me way too much and messed with my travel plans without asking me first. They tricked me into thinking my original flight was getting canceled, which wasn't true, and that ended up costing me extra money and ruining my whole trip. On top of that, they tried to make me pay even more after I already paid in full, saying I didn't include baggage fees. Honestly, my whole experience with them was a letdown and I would tell anyone to steer clear of booking with them.
Misleading pricing
I spent days looking into long-haul flights and found this company that claimed to have cheaper prices. But when I tried to book, they jacked up the price by 50%! They said the initial price was just a base rate, which is totally deceptive and frustrating. I won't be thinking about using them for my next trips, that's for sure.
Last-minute flight booking
I just booked a flight at the last minute, and I'm really frustrated because the company hasn't been keeping in touch at all. I made the reservation about 24 hours ago, and the only thing I've heard back from them was a generic question about my frequent flyer miles. My flight is coming up in just 2 1/2 days, so this radio silence is making me pretty anxious. I hate feeling like I might have gotten ripped off, so I really need them to start giving me some better updates on what's going on with my booking.
Quick and correct booking process
I found an awesome deal for a flight to Europe and just had to book it right away. Everything went really smoothly and FlightGuru made sure to keep me updated on all the details, which was nice. I'll definitely be thinking about using this service again for my next trips. Thanks for being so on point!
Misleading Fare Display
The prices you see on the website aren't actually how much the flight costs. I was really surprised when I saw they tacked on extra fees right at the end that they didn't tell me about when I booked. It was really annoying and disappointing to find out I wasn't getting the good deal I thought I was.
Review with most votes
Reliable
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