FlightGuru Reviews

: 10
100% Would buy here again

Most relevant positive review

  2024-04-01
One-way flight booking
I was really happy with how things turned out when I booked a one-way flight for my mom from Rome...Read on
Bechtelar

Review with most votes

  2023-02-01
Reliable
I am a frequent traveler and have been using FlightGuru for booking my flights for the past few m...Read on
Watson Greenholt

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    Reliable

    I am a frequent traveler and have been using FlightGuru for booking my flights for the past few months. I must say that I am thoroughly impressed with their services. The website is user-friendly and the booking process is seamless. I have always found the best deals for my flights on FlightGuru. The prices are unbeatable and the options for flights and airlines are extensive.

    One of the best things about FlightGuru is their 24/7 customer service. Whenever I have had any issues or questions, their support team has been available to assist me promptly and efficiently. They have been able to resolve all of my concerns to my satisfaction.

    Another aspect of FlightGuru that I appreciate is their email notifications. They keep me updated on my flight status, gate changes, and any other important information. This helps me plan my travels better and avoid any last-minute surprises.

    Overall, I am extremely satisfied with my experience using FlightGuru. I would highly recommend this company to anyone looking for an easy and stress-free booking process.


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    One-way flight booking

    I was really happy with how things turned out when I booked a one-way flight for my mom from Rome to Texas. I had heard some mixed reviews at first, so I was a little nervous, but I actually ended up getting a ticket for a much better price than what the airline was offering on their website. The booking itself was pretty easy, even though it did take a little while to get the final confirmation - a few hours, to be exact. The customer service folks were quick to respond and super helpful throughout the whole process, which made everything go smoothly in the end. I'll definitely think about using this service again next time.


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    Last minute flight purchase

    I just wanted to share my recent experience with FlightGuru. I made a last-minute flight booking and had some concerns the next day. But, I reached out to their customer service team through email and phone, and they were amazing. They were super quick to respond and very helpful. They answered all my questions right away and even sent me a link to confirm my seat with the airline. I was so relieved and thankful for their great support. I'll definitely be using FlightGuru for all my future flights!


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    Quick resolution of initial problem

    I actually started off writing a bad review about this company, but I was pleasantly surprised when the boss man, Zach Colmenares, reached out to me to fix things. Gotta admit, I was pretty impressed with how professional and nice Mr. Colmenares was about the whole thing. You don't see companies going out of their way to make customers happy very often, so I gotta give them props for that. Because of this, I'll definitely keep this company in mind for my next travel plans.


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    One-way Amsterdam to Chicago flight

    I just booked a one-way flight from Amsterdam to Chicago for me and my wife. The whole thing went super smoothly, and FlightGuru hooked us up with a direct flight that we couldn't find anywhere else. Our flight was on KLM and lasted about 8 hours, which was just right for what we needed. Plus, FlightGuru's deal about giving us a refund if the price drops within 24 hours of booking saved us an extra $327. All in all, it was a great experience!


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    Flight booking experience

    I couldn't reach customer service a few days ago because of technical issues which was a pain. But then today, out of the blue, the manager got in touch to talk about my concerns and said the tech team is on it. The manager even gave me his personal info if I need help later on. It's nice they're trying to fix things, but it shouldn't have taken so long to reach out. The lack of communication and slow response got me feeling annoyed and let down.


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    Airline ticket purchase

    I just happened to come across this website randomly and was really happy to find some awesome deals. The prices for airline tickets were way cheaper than anywhere else I had looked. I was a little worried about the refund policy though. It said that if the airline didn't accept my purchase, I would only get a credit instead of a refund. But in the end, everything turned out okay.


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    Quick and correct booking process

    I found an awesome deal for a flight to Europe and just had to book it right away. Everything went really smoothly and FlightGuru made sure to keep me updated on all the details, which was nice. I'll definitely be thinking about using this service again for my next trips. Thanks for being so on point!


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    Flight confirmation help

    I called up Flight Guru 'cause I had a question about my flight and left a message. Then Claire R. called me back and took care of everything right away. She really nailed it and Flight Guru is definitely my go-to for tickets and great service. Shout out to Claire for being awesome!


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    Flight ticket purchase

    I bought a flight ticket from this service not too long ago and for the most part, it was a decent experience. However, when I had a question about a tax charge that was taken out and then put back in my account on the same day, I tried calling customer service five times but couldn't get through. Every time I was put on hold, there was no music or messages to let me know I was still waiting, just awkward silence that made me think I had been disconnected. So, I ended up giving up on trying to talk to someone for help.


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