All reviews of Teagan McDermott

  • Review about: Yita Home

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recliner purchase

    I bought a recliner back in November 2023 because I needed a cozy chair. It was simple to put together and super comfy at first. But after a few months, I saw the back was sagging on the right side and it ended up breaking in March. When I reached out to customer service, they were quick to respond, apologized for the trouble, and are sending a replacement back for the chair. Mistakes happen in production, but how a company deals with problems shows how much they care about keeping customers happy. In my opinion, YITAHOME really excels in this area.