Yita Home - Overall Rating based on 23 reviews
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Desk purchase, Amazon
I just got a desk from an online store, and I gotta say, I was really happy with how it all went down. The package showed up in great shape, each piece was wrapped up nice and safe. No scratches or dings at all, which is always a good sign when you're buying furniture online. The instructions for putting it together were super clear and easy to follow, so I had no trouble getting it set up all by myself. Every part fit together perfectly, and they didn't forget anything in the package, thanks to how well organized it was. The desk itself is strong and really well-made, way better quality than I was expecting. I'm totally happy with my buy, and I'd definitely recommend it to anyone looking for a solid desk.
White deck box purchase
Recently, I bought a white deck box from this store to stash our pool toys. The delivery was super quick, but when the package came, the lid hinges were missing. I reached out to customer service, and even though they didn't have just the hinges, they sent a brand new deck box. It got here faster than I expected and had all the parts included. The final product is strong and good quality, so I'll definitely think about using Yitahome for future searches. However, the website said "white", but what came was actually light gray. It seems like when you order white, you end up with light gray instead. Despite this little mix-up, we decided to keep it since it did the job we needed it to do.
Deck Box Purchase
I really want to shout out this company for going above and beyond. I bought this huge deck box for my patio not too long ago, and man, the quality is top-notch. But what really got me was the amazing customer service I got. This guy, Yuumi - he was absolutely fantastic. He did everything possible to make sure my purchase went smoothly, and that's something you don't see every day. I was seriously impressed.
Desk purchase
I'm really happy with the desk I bought—it's top quality. Looks like it's gonna last a long time, even with everyday use. Putting it together wasn't too hard, but some of the instructions were a little confusing, which slowed me down a bit. Most of the pieces were clearly labeled and fit together smoothly, though. Just took some extra time to realize one shelf was in the wrong spot. Luckily, customer service was super helpful when I reached out for help. They were quick to respond and guided me through fixing the issue. The desk arrived quickly and was packaged really well, so there was no damage during shipping. Overall, I'm really happy with my purchase.
Standing egg-shaped porch swing
As someone who loves being outside when it's nice out, I recently bought a standing egg-shaped porch swing for my patio from Yita Home. Let me tell you, this swing has totally upgraded my chill time outside. The instructions were super easy to understand, so I had it all put together in no time. The big cushions and headrest make it so comfy to snuggle up with a good book and just unwind. What I really love about this swing is how strong the stand is and how the seat molds to my body, making it great for people of all heights. All in all, this porch swing has become my go-to spot to kick back and enjoy the beautiful spring and summer days.
Recliner purchase
I bought a recliner back in November 2023 because I needed a cozy chair. It was simple to put together and super comfy at first. But after a few months, I saw the back was sagging on the right side and it ended up breaking in March. When I reached out to customer service, they were quick to respond, apologized for the trouble, and are sending a replacement back for the chair. Mistakes happen in production, but how a company deals with problems shows how much they care about keeping customers happy. In my opinion, YITAHOME really excels in this area.
Desk with storage space
This desk is a game-changer for me. It fits perfectly in my study and has so much storage space, letting me keep all my computer stuff in one place - computer, printer, and laptop. The top surface gives me plenty of room to write and work comfortably. And the drawers are solid wood, a nice change from the usual flimsy plastic. The bottom drawer is perfect for keeping my files in order, a big help. Overall, the quality of materials and construction is top-notch, making this desk a sturdy and long-lasting piece of furniture.
Outdoor storage box purchase
The outdoor storage box that I bought didn't have a necessary piece when it arrived. But, customer service was really fast to help out, they sent a replacement part and even followed up with an email. I was pretty impressed with how quick and professional they were. The storage box itself is strong and well-made. I would absolutely suggest this company because of their amazing customer service.
LED Vanity Mirror
I recently purchased an awesome LED Vanity Mirror for my room, but the lights ended up not working after a few weeks. I contacted the company and spoke with a guy named Rex. He was incredibly friendly and helped me troubleshoot the issue. After trying a new part that didn't work, he decided to send me a brand new mirror instead. I was thrilled with the customer service - it was awesome!
Outdoor canopy purchase
I just picked up this awesome outdoor canopy for my backyard and wow, it totally matches my outdoor furniture! The shade it provides is perfect and it really spruces up my outdoor area. I did have a little trouble with the crank mechanism, but the customer service team was super quick to send me a replacement part and fix the issue. All in all, I'm really pleased with my buy.
Gazebo purchase
I bought a gazebo, but it got damaged in the wind. I reached out to the company for replacement parts, and they ended up sending me a whole new one. I was very pleased with their quick response and great customer service. I would definitely recommend them.
Greenhouse replacement
I recently got a new greenhouse but it was missing some parts. We reached out to them and they apologized, saying they didn't have the missing pieces. Instead, they decided to send us an entirely new one! Their customer service was amazing and they sent it to us really fast. Now we have a brand new complete greenhouse and we couldn't be happier!
Greenhouse kit purchase
I was really pumped to get this greenhouse kit, even though some folks were saying it took forever to arrive. But you know what? Ours showed up super quick and everything was there, except for a small tear in the cover. We contacted them, and they got back to us right away! They sent us a brand new replacement greenhouse pronto, no questions asked. I was really pleased with how they handled everything!
Gazebo purchase
I bought a Gazebo from this store and the customer service was really good. The shipping was super fast and the item came well-packed with everything included. The quality of the Gazebo was great, but the instructions were a bit confusing. I had to go back and fix some mistakes because the instructions weren't clear. Even something as easy as putting up the curtains became harder because of the unclear instructions.
Sturdy bed with minor assembly tweaks
The bed looks pretty sturdy and has a nice color to it. But those barn doors are loud as heck, and putting it together took way longer than they said. Plus, it's a bit shorter than I thought it would be. On the bright side, the manual is super detailed and really helped out. All in all, it's a decent bed, just a couple small things to watch out for.
Farmhouse TV stand
I recently bought a farmhouse TV stand from this place and I have to say, I am really impressed. The shipping was fast and the packaging was great. They had foam around each piece to make sure nothing got damaged during shipment. Setting it up was easy and didn't take long. They included all the hardware needed for assembly which was super convenient. I had a question during assembly and when I reached out to customer service, they responded quickly and were really helpful. The stand feels sturdy and the shelves are spacious enough for all my stuff. The color matches my living room perfectly and looks just like the pictures on the website. I'm super happy with my purchase and think it was definitely worth the money.
Home office desk
I just got this home office desk from the store and I'm loving it. It's big and perfect for my work-from-home spot. I was so happy when it came in perfect condition with no missing or busted parts. Putting it together was easy peasy and everything fit just right. I really like the built-in power outlet because I don't have to crawl under the desk to unplug my laptop. I'm super impressed with how nice and useful this desk is.
RV toilet purchase
I got an RV toilet from this place and it was way too big for my tiny camper bathroom. I tried to get it installed by a pro, but no luck. Then I couldn't return it because I'm old, and it was a pain. But they actually gave me all my money back after a few emails! That's super nice of them. Now I can buy a new toilet that fits.
Vintage-inspired storage cabinet
The storage cabinet we bought for our new place is really nice - super sturdy and looks vintage, which goes great with our room. The price was right and it arrived in perfect shape. But, I gotta warn you, putting it together took a while. There were a ton of pieces and the backboards were kind of tricky, especially if you're flying solo. It took me a good 2.5 hours to get it all set up, and I had to do some extra gluing for the screws. But, even with all the time and effort, I'm happy with how it turned out. It gives us some extra storage space and fits right in with our room's vibe.
Bookcase purchase
I recently bought a bookcase from this store, and I was thrilled with what I received! The package arrived in perfect shape, no weird colors or scratches. It was really durable, and I was able to easily carry it downstairs on my own without any issues. The instructions were straightforward, and all the pieces were labeled, making it a breeze to put together. I was able to assemble it in just an hour, even with taking a few breaks. The bookcase looks fantastic, with smooth sliding doors and sturdy shelves. I even tested its strength by sitting on the top shelf, and it held up perfectly. The customer service was outstanding as well, they were always quick to respond to my questions and very helpful. The only thing I wish it came with was a cover for the middle shelf, but overall, it was fantastic!
Review with most votes
My Experience with Yita Home
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