All reviews of Telly Herzog

  • Review about: Champs Sports

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    Would buy here again
    Overall

    Shoes

    I went to Champs Sports to buy some shoes, but I was so disappointed with their customer service. I had to return the shoes I bought and asked for a refund. But instead of giving me my money back right away, they took forever to put it back on my card. I was shocked to find out later that Champs Sports is affiliated with Footlocker, where I ended up buying another pair of shoes. How did these two companies not realize I had already bought something through their affiliate? This miscommunication caused my bank account to get hit with an overdraft fee because they charged my card again without telling me. It's just not right to charge a customer twice, especially after saying they refunded you. Once my money is back on my card, it's mine - not for you to take again because of your messed up system. I wouldn't recommend shopping at Champs Sports if you want fast and honest service.