All reviews of Terrill Smitham
Review about: X-sense
Carbon Monoxide Detector
I ordered two carbon monoxide detectors from the company's website back on October 31st. When the package arrived, one of the detectors was fine, but the other one was busted. I reached out to the company through email, and after waiting for what felt like forever, I finally sent back the broken detector on December 8th. I had to pay for the return shipping and got a tracking number just in case. But, even after waiting for four long weeks, I still hadn't seen that refund in my account. The broken detector made it back to them on December 12th, and they said that refunds could take up to two weeks after they got it. Now, it's January 6th, and I haven't heard anything back from them about the refund.