All reviews of Thea Kris
Review about: VIP Outlet
Nintendo Switch with Mario Kart
I got a Nintendo Switch with Mario Kart from VIP Outlet as a gift, but when the person I gave it to opened it up, there was no download for Mario Kart. To make matters worse, the Switch stopped working after just two days, saying it got corrupted. When I reached out to VIP Outlet to return it, they said it was past the return period and wouldn't take it back. They told me originally that I would get a refund, but then they changed their tune after I messaged them multiple times, saying I couldn't return it. If I could give zero stars, I definitely would for this company. Their customer service was awful, making false promises and causing even more frustration with their lack of help and miscommunication.