All reviews of Thom
Review about: fitmycar
Floor mats for Ford Escape
Ordering online wasn’t too bad. Expected product to be shipped in 7-10 days (per their message). 10 days later, I inquire and told it would be another 5 days before shipped. Product finally arrived two weeks later and the grommets were not attached. Very disappointing! When I expressed this to FitMyCar, they acknowledged it takes longer now with Covid issues but still provide false timelines (why???). No apology for grommet issue but told me the fix should take me less than 1 minute…so why wasn’t that corrected at the manufacturing plant during the 15 days it took to make them??? I was able to fix it but needed tools and these were a gift, so it was late and of poor quality. Over promised and under delivered on both customer service and quality of the product. You’ve been warned.