All reviews of Tiara Monahan
Review about: Theory
Oversized jacket with sticky zipper
The jacket I got was way too big and didn't fit right at all. Plus, the zipper was all sticky which made it a pain to wear. When I tried to send it back, I ran into a bunch of problems. The return labels they gave me wouldn't work on any of my computers or printers, not even at home or at my office, or even my husband's office. I wasted so much time trying to figure it out, restarting everything, but nothing helped. And to make it even worse, their customer service was non-existent. I reached out multiple times and got no response at all. It's really disappointing how bad their service is, especially for how expensive their stuff is. There are way better companies out there in the same price range that actually care about their customers. I'm never buying from them again.