All reviews of Tomasa Osinski
Review about: Routledge
Expensive book purchase
I recently had a bummer experience with buying a book from this company. I'm a Master's student and thought I needed this book. Turns out, I found out I could access the material online after I placed my order. I quickly tried to cancel, but couldn't get through on the phone, and it took them forever to respond to my email. Finally, they said it was already shipped and couldn't be canceled or returned. Their lack of communication and unhelpful response left me frustrated and feeling like they were taking advantage of my money. In this day and age of online shopping, good customer service that can fix issues fast is key. Sadly, this company didn't meet my expectations.