All reviews of Tre

  • Review about: Bookemon

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Custom book order

    I ordered a custom book from this company, but when I got it, I was really let down. It wasn't the book I asked for at all - it was a whole different book. I was so looking forward to my special book, so it was really frustrating. On top of that, the quality was pretty bad - lots of mistakes and misprints. All in all, my experience with this company was a bummer, and I wouldn't suggest them to anyone else.


  • Review about: PopMarket

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vinyl record purchase

    I ordered a vinyl record from this website, but when it arrived, the sleeve was bent and damaged. I reached out to customer service through email, but it took them two days to get back to me. They asked for pictures of the damaged item, so I sent them over. After another two days, they got back to me and said they would send me a return label. It ended up taking over a week for me to even receive the return label, which was frustrating. I don't understand why they couldn't just email me a PDF to print myself. When I did finally send the item back, they told me it would take 30 days to process my refund. That means it will be almost 2 months before I get my money back. It's unacceptable and has really left me feeling annoyed. I definitely wouldn't recommend shopping here.