All reviews of U. Mertz
Review about: Mint & Lily
Necklace replacement issue
I gotta say, I was really happy with the customer service at this store. I had a little issue with a necklace I bought, but their customer service team handled it quickly and efficiently. I reached out about the problem and got a response in under 2 minutes, which was super fast! They not only fixed the issue right away, but they also gave me a gift card to replace the faulty item. I ordered the necklace again and it came in perfect condition. Overall, I'm really happy with the service I got at this store.