All reviews of V. Moore
Review about: EdenFantasys
Rechargeable toy
I bought a rechargeable toy from this store not too long ago, but it wouldn't hold a charge. I emailed customer service about the issue and I got a quick reply the same day. The rep gave me some steps to try and fix it, but they didn't work. Without any delay, they sent me a new toy right away. I was really happy with how helpful and professional the customer service team was. Thanks for the outstanding service!
Review about: Lands' End
Recent experience with returns
I was just really disappointed with the customer service at the company, especially when it came to trying to return something. It used to be super simple to send stuff back and get a label for it. But now, it's like they've made it way more complicated and there's all these extra steps involved. I actually had to call them up and act like I was placing a new order just to ask for a return label. It's just frustrating and definitely not what I was hoping for from this company. Hopefully, they can do better in the future when it comes to this.