All reviews of Vanessa Rogal
Review about: Our Campus Market
Care packages
This company is unreliable. My child has received only 3 of the 5 packages I ordered. You cannot speak to anyone - when calling you get an automated message saying all reps are busy and to go to their website, then the call disconnects. You send a message thru their site and you get an auto response saying you will be contacted within 72 hours, but never get a response. I filed a complaint with the BBB - the BBB never received a response from the company. The only way I got a bit of service was to find the email address of the student rep (whose name was on the mailer) and email her. That got 2 more of the 5 I ordered delivered. Now she won't respond anymore. Stay away! (Plus the packages are chintzy.) I even found one of their VPs on Linkedin (whose profile wasn't locked) and messaged him - Nothing.