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  • Review about: WiperBladesUSA

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    Would buy here again
    Overall

    Rain-X Latitude wiper blades

    ordered blades last week because my stockers were shot and they were supposed to come a number of days ago. the USPS tracking just says "in transit, will arrive late" its understandable if it was a day late but a whole week late is completely ridiculous. within the past two weeks, I ordered 5 Items for my car, 4 of which I already received or will receive tomorrow (One of which is coming from China)! they all use the same carrier which was USPS, so i'm finding it difficult to believe its a shipping carrier problem. more like WBUSA does not take their customers into account and is just after making money. and i still have yet to receive what i paid for. When I contact WBUSA all they give you is some stupid 3 option path which all lead to you leaving them a message that they will not return. when I sent an email out, i got some generic response that they'll look into the matter and contact me back which (surprise surprise) they never did, and now if i want to cancel/return my order i must wait 30 days so I can get my money back. 100% will not order ANYTHING from there again. 100% do not recommended unless you take delight in being scammed and taken for a loop

    Hello there,
    We do not offer voice support but do show numerous messages we attempted via email but we received no reply. USPS currently has a 57% efficiency rate so they do make mistakes and have some issues here and there, it is something we cannot control once the package is in the carriers possession. We always make things right with our customers and have tens of thousands of raving fans that you can find across the country that we have helped with minor to major issues on orders. If you would like to discuss and help us help you resolve this matter we are more than happy to help - even a year later! Please reach out to us directly from 9am-5pm EST Mon-Sat using the information on our site (we have live chat as well!) and we will be very happy to assist you with this experience.

    Thank you
    WiperBladesUSA