All reviews of Viviane Effertz
Review about: CellPhoneCases
Case and screen protector
I bought a case and screen protector for my son from CellPhoneCases back in late August 2021. Unfortunately, they sent us the wrong size for both items. Even though they messed up, I decided to go through their return policy and exchange process like they say on their website. I packed up the wrong stuff, wrote a note about what we needed, and sent it back. But then, we waited for weeks and never got the right replacements. When I asked about the exchange, they weren't helpful at all and basically said there was nothing else they could do. It's now late November, and we still don't have the right case and screen protector. This whole thing has been really frustrating and disappointing, so I would advise others to be careful if they're expecting good or quick service from this company.