All reviews of W. Pfannerstill
Review about: Promgirl
Formal dress
As someone who has shopped with this online retailer, I have to say I was pretty disappointed with their return policy. It wasn't easy to find on the website, and I had to search through the Q&A section to finally track it down. It was frustrating to see that they only allow returns within three days, and even then, you only get store credit unless your item is a "qualifying item." The lack of clarity on what qualifies as a returnable item was a big issue for me since I had no idea if my purchase would meet the criteria. Plus, the packing slip didn't mention the strict return policy, which left me feeling misled and annoyed. I would advise anyone thinking of buying from them to check out the return policy first to avoid any unpleasant surprises.