All reviews of W. Tromp

  • Review about: Jack Rogers

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    My recent shoe purchase

    I just bought these shoes, right, and man, the customer service was such a letdown. At first, I was loving the shoes, they were good quality and all. But after just a few wears, one of the heels straight up fell off. I've been trying to get a hold of customer service like crazy, calling and emailing them, but I'm getting zero response. I even sent them pics of the shoes to show what's up, but no dice. It's frustrating that they're not taking care of this and helping me out.