HiFiGo - Overall Rating based on 34 reviews
Featured Reviews
Reviews (34)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Faulty amplifier purchase
My experience with customer support at HiFiGo has been really frustrating. I've had a lot of trouble getting help with a broken amplifier I bought. Their responses to my emails were not very helpful and it felt like they were purposely taking a long time to do anything. I didn't feel like they cared about helping me or fixing the issue at all.
Dunu Glacier IEMs and Dunu Candy eartips
I'm really happy with my recent purchase from this store. The products came super fast, which was pretty impressive. I'll definitely be thinking about getting headphones from here again in the future.
Awesome shipping and service
I really love HiFiGo because they have super fast and reliable shipping service. Plus, they always have cool discounts and promos going on. I can always find some awesome new audiophile gear at really great prices. Keep it up, HiFiGo! ?❤️
Recent Hi-Fi audio product purchase
HiFiGo is the perfect place for all you Hi-Fi audio fans out there. Their customer service is excellent, always quick to answer any questions or issues you have. The prices on their site can't be beat, often lower than their competitors. Plus, they ship super fast and make sure your products arrive safely. They have a huge variety of brands and products to choose from, so there's something for everyone. And don't forget about their rewards program for hobbyists, which can get you discounts on your next purchase. In summary, HiFiGo is a dream come true for anyone wanting to improve their audio setup.
DUNU Glacier IEMs
I ordered the new DUNU Glacier IEMs from HiFiGo, as they had them for sale at a far cheaper price than I could find locally in the UK (approximately £320 saving!)
I ordered on a Friday evening, the IEMs were dispatched on Monday, and arrived at my door the following Monday (10 days total, but this did include 2 weekends). This was using their "Priority" shipping service, which was free for my order, and included all taxes and duty so there was nothing extra to pay when they arrived in the UK.
The IEMs arrived in a thick cardboard box, without any damage and sound amazing. I highly recommend HiFiGo, and I'll be buying a DAC from them as well using the reward points I earned with my last order!Flash sale purchase of audio equipment
I gotta tell you, I scored some awesome deals on the Gustard X16 and H16 during a flash sale over at HiFiGo. The X16 showed up a little late because of production problems, but the H16 came not long after. Let me tell you, both of these gadgets have blown me away, especially for how cheap they were. If you're in the market for some solid audio equipment, I definitely recommend checking them out. And let me just say, HiFiGo has been on top of their game. Their communication was on point, always quick to reply to my emails. I'm definitely gonna be a regular customer from now on.
Portable audio equipment and accessories purchase
Hifigo is awesome for picking up portable audio gear and accessories at better prices than UK stores. What really got me was that they handle all the taxes in the shipping costs, so the prices you see are the prices you pay. The delivery wasn't too bad either, my stuff got to me in about a week or two from China, and they gave me a tracking number so I could keep an eye on it. But the real winner here for me was their top-notch customer service - quick, polite, and super helpful. I'll definitely be coming back for more in the future.
Headphones purchase
I bought some headphones from this store recently and I gotta say, I have some mixed feelings about it. The prices were good and my order got to me pretty quickly, so that was cool. But lemme tell ya, if you're in Europe, this place might not be the best choice. Dealing with shipping from China and lack of customer protection can be a headache. If there's an issue with your order, you might end up having to send it back to China and pay a bunch of fees, which could end up costing more than the product itself. Plus, their customer service might have some trouble with language barriers when it comes to serious problems, making the whole experience more frustrating than satisfying.
Baldr 2 IEMs
I recently got a pair of Baldr 2 IEMs from HiFiGo and let me tell you, their service was top-notch! I've bought a ton of stuff from them in the past and they never fail to impress me. Even when there was a little hiccup with an order, they handled it like champs. The shipping was super quick and all my items were securely packed. I highly suggest checking them out!
Dunu SA6 MkII
I've had some really great shopping experiences with HiFiGo. Over the past year, I've bought a few things from them and every time it's been smooth sailing. Their Shopify Store is awesome, it's super easy to navigate and find what you're looking for. Plus, they always keep me in the loop with shipping updates so I know exactly where my orders are at. And their customer service is top-notch - they're quick to respond and always answer my questions thoroughly.
Headphone DAC/AMP
I bought a pricier transportable headphone DAC/AMP on HifiGo, after some time I smelled the smell of dead and contacted them. The Support is fast, competent and solved my problem while beeing polite. Definetly would buy there again.
Shanling M8 purchase
I'm a returning customer and I have to say, I am really happy with the service I got from HiFiGo. Buying the Shanling M8 was super easy and quick. It only took 6 days for it to arrive in Spain, which was a pleasant surprise. Plus, no extra fees or taxes to worry about! The prices at HiFiGo are much better than other online stores in Europe, so it's perfect for audiophiles looking to save some money. I definitely recommend HiFiGo for their awesome service and unbeatable prices.
Bought a bunch of cool audio stuff
I got myself a fancy DAC, some awesome headphones, cool cables, and even a clock cable (not sure what that's for). Everything is working great and I am really excited about my new setup. The support team was super helpful and the delivery was super fast, well, at least within China. It's great not having to stress about finding high-quality audio gear in my own country.
In-ear monitors, DAC, and amplifier purchase
Hey there! So, I gotta tell you about this awesome site called HiFiGo. They've got some top-notch audio gear like in-ear monitors, DACs, and amps. As someone who's really into music and sound quality, I love how they have such a wide variety of products that suit my needs perfectly. And the fact that they're not based in Europe is a bonus because it means I can save on taxes. Plus, my orders always come right on time, which is super important to me because I'm always eager to test out new stuff ASAP.
The only downside is that it takes a bit longer to get a refund (1-2 weeks), but honestly, I've never had to deal with that because every new product I've bought from HiFiGo has blown me away. Plus, they offer some great discounts and rewards points that help me save some cash. If you're in Europe and looking for high-quality audio gear, I totally recommend checking out HiFiGo. Trust me, you won't be disappointed!Chi-fi IEM purchase
Buying from this site has been a breeze, and they've always delivered my orders to Australia without any problems for 4 years now. Just a heads up, they only post 5-star reviews on their site, so do your homework before making a purchase. Despite that, I've bought over 10 items, including a DAP player, that have lasted beyond the warranty period. I recommend sticking with well-known brands for a safer bet, rather than just going for the cheapest option. Cheers!
Best IEM ever
This IEM is definitely the best one I've ever had. The treble, bass, and mids sound amazing, and the soundstage is just incredible. It's better than all my other fancy earphones from brands like Dunu, Sennheiser, FiiO, and Meze Elite.
DAP FiiO m23
Their customer support was top-notch, super helpful and always got back to me quickly. They really helped me pick out the right product and fix any problems I had. My order arrived in just 8 days thanks to their fast and efficient shipping. The DAP FiiO m23 is seriously amazing - I love it! Plus, the pricing was really fair. I'll definitely be ordering from them again for more chi-fi products in the future.
Earphone
I ordered a set of earphones from HiFiGo, but one of the earpieces had a loose cable plug, causing it to disconnect from the cable and fall while outside which risked cracks and damage. Due to this, it was unsafe to use the earphones as it could fall with the slightest movement.
I contacted HiFiGo about this issue and they provided me with details for a return from the UK to their warehouse in China. The return was received surprisingly fast. The condition was that if the item was confirmed defective by the manufacturer, the shipping cost for my return would be refunded and a replacement sent. If it was not confirmed defective, the shipping cost would not be refunded.
Instead, HiFiGo quickly shipped out a replacement and refunded my shipping cost without processing the item to the manufacturer first. They wanted me to receive the replacement as soon as possible without any further potential delays from the manufacturer.
Thanks to HiFiGo's fast standard delivery, I received my fully working replacement only a week later. Excellent customer service and communicationQuick and well-packaged delivery, excellent sound quality.
I recently bought something from HiFiGo and I gotta say, it was a really great experience all around. The ordering part went smoothly and the package showed up pretty quickly. And not only was everything carefully wrapped up, but it was also in perfect condition - no damage at all. When I tried out the earphones, I was pleasantly surprised by how amazing the sound quality was. It's safe to say I'm super happy with my purchase and I definitely suggest checking out HiFiGo to anyone in the market.
Multiple orders
I've bought stuff from this company a few times now and every time, the service has been awesome. The prices are really good and the customer service is amazing. My orders always come quickly and I've never had any problems. Overall, I'm really happy with my experience with this company. Thanks so much.
Review with most votes
Hifiman Edition XS
Read on