All reviews of W. Weber

  • Review about: RevZilla

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    Service

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    Would buy here again
    Overall

    Motorcycle gear purchase

    Man, I've been thinking a lot about this website, you know? Some of the people helping me were really great, but then there were some who weren't cool at all. I was looking at the return policy, expecting it to be easy, but then they want to charge me $10 for a return? Come on, Amazon and even Cycle Gear don't charge me. If I never even opened the box, why should I have to pay? That $9.99 isn't gonna cover the discount they have to give for it being "open box". They should just accept free returns for unopened items and charge a fee if you've unwrapped it, obviously. That way they can still sell it as brand new instead of "open box". And don't even get me started on these helmet sizes, they're so confusing. My wife bought two helmets and the sizing was way off, plus the representative was really rude. And why do I have to pay sales tax when other places don't do that? It just seems like an average deal to me, with mediocre returns and hit or miss customer service.