All reviews of Waldo Crooks
Review about: Turtle Beach
Headphones
I want to tell you about the great customer service I got from a guy named Ed at this store. My warranty had already expired, but Ed really went out of his way to help me with my headphone troubles. He gave me a bunch of tips to try and fix the problem, but when they didn't work, he kindly offered to send me a new pair of headphones for free. I was really impressed by how much he cared about making sure I was happy, and how he was willing to go beyond what the warranty covered. You don't see that kind of service very often these days, so I'm really thankful for all the help Ed gave me.