All reviews of Ward Lynch
Review about: Hotelplanner
Booking a room
The booking process was such a hassle and took forever. It literally took me five hours to actually get a reservation. One of the agents was really nice and helped me out when my payment method wasn't working, but the other three were super rude and defensive. They were convinced that the problem was on my end, not theirs, even though my bank confirmed that everything was okay on my end. And to top it off, the price of the room kept changing multiple times in just a 10-minute chat, which was so confusing and unprofessional. It was just a really bad experience overall.