All reviews of Wonjoon Choi
Review about: Ssense
Multiple items
I don't usually leave reviews as I have a pretty high tolerance when it comes to mistakes that can happen in life. However, this has been a nightmare of an experience for me. I ordered an item that said in stock on their website for my friend's birthday gift. After a month of waiting an seeing my order status never changed, I decided to contact their customer service. Note that no one has contacted me until I reached out. The customer care told me that they couldn't locate my item in the warehouse and will have to cancel the order and offered me 15% off my next purchase.
I decided to let it go and placed another order since I thought the discount was a decent gesture for their mistake. My second order was never fulfilled AGAIN after two weeks of waiting and they sent me the exact same email.
I'm not sure if they think 15% off is an amazing offer that will help people to forget about their problems but my time is way more valuable and the time wasted on this single purchase and website was like no other in my entire online shopping experiences.
Definitely would not recommend for anyone