All reviews of Y. Larson

  • Review about: Brand Alley

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, broken item

    I got my package really quickly, but when I opened it, the vase inside was completely broken. There wasn't much protection around it, so I'm not surprised it got damaged. I was pretty disappointed, but when I reached out to Customer Service, they were really helpful. They requested some pictures of the damaged vase, and even though they didn't have a replacement available, they're refunding me the money. They also reminded me to be careful while disposing of the broken pieces to avoid any cuts.