All reviews of Yvonne Silao

  • Review about: The Ayurveda Experience

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    Service

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    Would buy here again
    Overall

    Glow Elixer and Kassandra Oil

    Having used Ayurveda experience products before, I was excited when I ordered this duo. I had just the week before received the eye gel and butter. Unfortunately the carrier, DHL, delivered to my town and sent back the product without ever attempting to deliver to my home or contacting me. I ordered the product at the end of November and it took a round trip, ending up at it's starting point at the end of December. The communication between me and the ayurvedic experience was minimal. They only sent me links to DHL tracking which I already had and no one returned my calls. In the end I was only refunded part of my money with no explanation as to why and when I left a message, never received a call back and still no full refund. I am so disappointed in the customer service and even more disappointed that I never received my product. This whole experience has been a big downer. Good luck if you order. For me, over 100.00 is too much to spend for this mess up by DHL and the Ayurvedic experience.

    We truly regret to know that your order couldn't be delivered by Fedex and It ended up being returned to our facilities. As per your request we, issued a refund for the order.

    Also, we’d like to thank you as we found that you ordered the oils again and we are glad you gave us a second chance to serve you better. We hope you are loving the products!

    I have been using this product for a year and have seen no change to my skin, not only that, the oil is such a dark yellow color it has colored all my sheets and pillow cases as I apply of a night, I would never purchase this again