All reviews of Z. Kuhlman
Review about: Malaysia Airlines
Long-haul flight with significant delays
What a disaster! My long-haul flight got delayed a crazy 12 hours out of a 17-hour journey. The website was full of errors, so I couldn't rebook a better flight with my flexible fare. Plus, the customer service team was no help at all. After being on the phone with them for an hour, they randomly hung up on me, leaving me stuck and annoyed. And to make matters worse, the pilot had to lower the landing gear after take-off to cool the brakes on the final leg of the trip. Absolutely ridiculous! This airline seemed really unprofessional, like they're about to go out of business. With such pricey tickets, I'll definitely steer clear of this airline in the future.