TechSmith57 reviews
This score is based on 57 genuine reviews submitted via US-Reviews since 2020.
Featured Reviews
Reviews (57)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Small, solid find
Was unsure at first because of past bad buys and my chronic back pain, but it’s straightforward, support answered fast — surprisingly comfy and reliable.
Quick delivery saved it
Odd start — I asked about a better price and didn't hear back, but delivery arrived on time and customer service helped me sort it out finally, so I'm happy.
Mid-move chat fix
Was mid-move and needed help fast; live chat agent fixed the issue quickly. Jean seemed professional, clear, delivered what I needed, quiet, no drama, solid service.
Mid-chat relief
Mid-chat I realized things would be okay — the agent sorted my issue fast, customer service was friendly, delivery came sooner than with others, price bit steep
Quick relief after hassle
Ultimately, it worked out and I'm relieved. I’d called about a lower price, waited for a callback that didn't, subscription lapsed, but after a follow-up support sorted it—use it daily.
Switched mid-project
Mid-export I caught myself grinning — DaVinci just ate my chaotic daily vlogs and screen captures, rendered fast, and the auto-color fix actually surprised me. Finally an editor that keeps up.
Happy with DaVinci switch
I edit short tutorials every morning and DaVinci just makes that quick and fun — actually way more features than Camtasia, which felt pricey and clipped for what I need these days.
Not the same app anymore
I used to open it morning for quick clips and it felt solid, then the rebrand made me roll my eyes. After some fiddling the new version stuck — still rough around edges, but it does what I need daily.
Stopped mid-edit
Halfway through editing a short clip, it froze again and I lost work. The interface feels clunky when recovering, and backups aren't as smooth as promised. I bought it direct from TechSmith so it's licensed, but support was slow and kind of meh.
Still handy, not thrilled about the switch
Started using Snagit a couple years ago after buying a one-time license, and it quickly became my go-to for screenshots and edits — feels snappy and simple to use. Surprised it handles scrolling captures better than I expected. Not crazy about subscriptions.
Mid-recording epiphany
I was mid-recording a quick how-to for work when I remembered I almost didn't buy this. I was skeptical — crash stories everywhere — but after a week of daily clips for work and, yes, my kid's homework, most doubts faded. Support's slow, but auto-recover helped.
Saved my sanity, unexpectedly
Three years in, I realized halfway through making a training video that this thing really saved my sanity — I needed it for remote explainers after a bad run with clunky screen recorders, and honestly I was surprised the subscription still felt worth it.
Surprised and relieved
right away smooth, no weird popups — actually kinda shockingly clean. Editing felt robust, snip tool is annoyingly handy. Kept me sane, honestly, saved time.
Surprise charge, support redeemed it
I almost didn't buy these because of auto-renew horror stories, and sure enough a $360 charge showed up a year later. I grumbled, messaged support, they explained and sorted it out — not perfect but I feel better now.
Always phoning home
Not thrilled with the privacy stuff, but it's useful for quick screenshots at work. The app keeps trying to log in and send data whenever I'm online. It won't behave unless I allow those connections or turn off internet. I bought it and didn't expect constant uploads. After blocking access it's fine, honestly.
Surprise renewal, mixed feelings
Using Camtasia for quick edits at work — I needed it because of moving and tight deadlines. A year later they pulled $360 with no clear notice for renewal. The app itself is fine, but that surprise charge really soured it.
Keeps phoning home
I use this snipping app all day for work — quick screenshots for Slack. Thing is, as soon as it's online it keeps trying to log in and send data, and the app fails unless I block it or go offline. Kinda creepy. On the plus side captures are fast and oddly reliable.
Not flashy, it works
I wasn't convinced at first, but this little screen capture tool actually lets me show steps to coworkers without ten back-and-forths. Interface is spare and predictable, download was straightforward. Saves time when I'm walking someone through a task. I'd tell others to try it, though a tiny prefs screen could be clearer.
Still handy, price stings
Been using this editor for years — it’s solid, snappy, and fits my weekly tutorial workflow on my laptop at night for quick fixes. Lately they switched to yearly fees though, which bugs me. I’ll try new tools, but weirdly the export quality still surprises me — really crisp.
Subscription trap, decent delivery
Started using it last month for a small project and at first it seemed okay, but the subscription push became a hassle. They no longer offer a one-time license, so I felt trapped. Delivery was fine — download arrived when expected — but customer service was the bigger problem. Support kept sending canned, chatbot-like replies that didn't answer my questions. Eventually a human replied, but the help was slow and vague. Disappointing overall.
About TechSmith
TechSmith Corporation is an American software company specializing in screencasting tools, including screen capture, recording, and editing software. Founded in 1987 by William Hamilton, TechSmith aims to help users share their knowledge visually on the web, mobile devices, and across social media platforms. Their flagship products include Snagit, for screen capture and editing; and Camtasia, for screen recording and video editing. These tools are widely used in educational and professional contexts to create instructional videos, presentations, and tutorials. TechSmith is headquartered in Okemos, Michigan, and has established itself as a leader in visual communication software solutions.
Bonus!
📊 How did TechSmith shine for you?
Contact Information
2405 Woodlake DR
48864 Okemos
United States
📧 https://www.techsmith.com/contact.html
Categories TechSmith
Page Statistics
Last update: December 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Let us check it
I have not yet purchased any software but they have sent me a email link for screen recording software download. Some times I noticed ,some of videos can't be downloaded due t... Read onBy: Diana