Handling review reports
It's common within our community to receive email notifications about reported reviews. Don't stress! These reports can often be resolved quickly and are sometimes due to simple errors.
While automated systems handle mass-generated, malicious content, we also empower users to report and respond to complaints, defending their reviews and opinions.
Why Was One of Your Opinions Reported?
US-Reviews values transparency and honesty. Users can rate, vote, and report comments that don't comply with our content policy. Our team evaluates all complaints, often due to inappropriate language or harsh expressions, which may require editing your review for approval.
Serious violations, such as:
- Spam content
- Unverified AI-generated content
- Attempts to influence audience decisions
These can result in account suspension and review deletion.
What Should I Do If My Opinion Is Reported?
If your opinion is reported, you'll receive an email with the reason and actions to take. You can appeal if you believe the decision is unfair. Possible outcomes include:
- Dismiss the complaint - No compelling arguments for removal.
- Further investigation - Additional information requested.
- Delete the review - Clear reasons found for removal.
FAQ
Who Can Report My Review?
Both users and company owners can report comments. Consider the impact of your words, especially if describing a negative experience.
Is the Resolution Process Different If a User or a Company Reports Me?
No, all reports are treated equally, maintaining fairness for both users and companies.
What Happens If a User or Company Abuses the Reporting Function?
Repeatedly rejected reports or attempts at defamation can lead to penalties, including account suspension.