Travelocity - Overall Rating based on 25 reviews
Featured Reviews
Reviews (25)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Car booking mishap
I had a really frustrating experience trying to book a car through a travel website recently. When I made the reservation, I was shocked to find out that there were no cars available. On top of that, I had a hard time trying to book another way to get to where I needed to go. Then, to make things even worse, I later found out that the airport was actually 500 miles away from my hotel, which was a mistake that could have cost me a lot if I didn't fix it within 24 hours. This is something I've never had happen with other travel websites before. Because of all this, I had to cancel both my hotel and flight reservations, which just caused me a lot of unnecessary stress and frustration.
Flight booking
I used this service to book a flight recently and man, let me tell you, I was so disappointed with their customer service. When I needed help with my return flight, they were no help at all. They just pointed fingers at the airline. But when I called the airline myself, they were able to help me right away. So yeah, I'm definitely gonna start booking flights directly with airlines from now on. No more dealing with this service or any of its partners.
Flight refund policy deception
My recent experience with the flight refund policy at this company was really disappointing. I booked a flight through them, but later found out they didn't tell me everything about their policy regarding duplicate flights. When I asked for a refund for one of the flights, they said I could only cancel and get a credit, which I didn't know before. The person I talked to didn't tell me this from the start, so I felt tricked and annoyed. Now I have a credit that I can't really use because it has to be for the same flight with the same people. Overall, I'm really unhappy with how they handled this and I think it was kind of sneaky of them.
Flight change fee
I had to change my flight today, and let me tell you, it was a huge mistake! I only wanted to make a small adjustment, but when I tried to do that on Travelocity, they hit me with a massive fee of over four grand! Can you believe that?! Seriously, I was shocked. When I questioned them about it, they tried to blame Delta, but I don't think that's how it works. Travelocity could have helped me, but all they cared about was getting my money. It's really not cool, man.
It's pretty shady how they conduct their business. We just want to travel and enjoy ourselves, and they pull this kind of thing? Not cool at all, Travelocity, not cool. I used to think you were reliable because you're part of Expedia, but now I'm not sure who to trust. It's a real disappointment.
So, learn from my mistake, folks. Be careful of hidden fees when booking with them. Protect your money and your sanity!A Great Experience for All Your Travel Needs
I have been a client of Travelocity for several years now and I have always had a great experience with the company. The website is easy to navigate and I am able to find the best deals on flights, hotels, and rental cars quickly. The customer service team is also very helpful and responsive when I have had any questions or issues.
One of the things I appreciate most about Travelocity is the variety of options they have available. I am able to compare prices and amenities across different airlines, hotels, and rental car companies, which makes it easy to find the perfect option for my needs and budget. I also love the flexibility they offer when it comes to booking and modifying reservations.
Overall, I am very satisfied with the services that Travelocity provides and I would highly recommend them to anyone looking to plan a trip.
Review with most votes
A Great Experience for All You
Read on