Trivago64 reviews

25% Would buy here again

This score is based on 64 genuine reviews submitted via US-Reviews since 2023.


Featured Reviews

Most relevant positive review

  2025-11-30
Worth the gamble

I almost skipped this place after reading mixed reviews, but tried it Friday night. Food and servers were great, Matti was friendly, the other owner kinda rude — still glad I went. Read onBy: Brigitte

Most relevant negative review

  2025-11-25
Hotel booking headache

Won't use Trivago again — short version. I tried to change a hotel date for a work trip, they refused refund or even cancel within 24 hours. Now I call hotels myself, saves... Read onBy: Nils Quitzon

Review with most votes

  2023-01-12
Mediocre experience with Triva

I've been using Trivago for a few years now to book my hotel stays and I've generally had a decent experience with the company. The website is easy to navigate and search for th... Read onBy: Jerrod Haag



Reviews (64)

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    Hotel booking through a third-party site

    I just booked a hotel through a third-party site and it turned out to be a real headache. The booking company seemed sketchy and gave me no way to cancel my reservation, no matter how many times I tried. I reached out to customer service but got no help at all. The website itself was a mess and kept giving me error messages every time I tried to cancel. It was really frustrating, so I'd recommend being careful when booking through that site.


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    Hotel review rejected

    I'm a frequent customer on this platform and I like to leave reviews, especially if my experience was really good or really bad. But, yesterday I tried to post a positive review about a hotel and it got rejected. They said it was to help improve the quality of reviews and make them more credible, but I think they just didn't want any negative feedback. What do you think about all this?


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    Scammy website

    Big thanks to Trivago for directing me to Hurb.com, which turned out to be a sketchy site that didn't come through for me at all. Trivago, I had higher expectations, especially with all those flashy ads, but now I realize you're just leading us to unreliable websites that end up causing issues with our credit cards. Come on, Trivago! Don't bother trying to ask me for a solution because you should've gotten it right from the start. Disappointing!


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    Mediocre experience with Trivago

    I've been using Trivago for a few years now to book my hotel stays and I've generally had a decent experience with the company. The website is easy to navigate and search for the specific type of accommodation I'm looking for. The filtering options are also quite helpful in narrowing down my options.

    One thing I appreciate about Trivago is that they show prices from multiple booking sites, so I can easily compare and get the best deal. I also like that they have a lot of user reviews of the hotels, which helps me make a more informed decision.

    However, I have had a couple of issues with Trivago in the past. On one occasion, the hotel I booked through them did not match the description on the website. I contacted Trivago customer service and they were able to help me resolve the issue, but it was still a bit of a hassle.

    Another thing that I found a bit frustrating is that the prices on Trivago can fluctuate quite a bit, sometimes even within the same day. So, I have to be careful and keep an eye on the prices. But overall, I would recommend Trivago to others looking for a convenient and easy way to book a hotel stay.




About Trivago

Having adequate information about any course of action is important for any decision-making process. The knowledge of available options provides a basis for comparison and contextualization that ensures that decisions are based on preferences and choices, not made haphazardly. When traveling, whether on a budget or not, it is important to know the options of accommodation available at the destination, and having an idea of what their services encompass would ensure there are no last-minute discoveries that could ruin an intended outing/vacation/business meeting/family gathering/reunion. Trivago claims to be an online compendium of hotel databases across the world. Read honest reviews of Trivago here before visiting their website.

About Trivago
Trivago is a hotel search and price comparison website that is also used for booking of lodgings by guests and advertisements by hoteliers. The company was the first hotel search engine in Germany, founded in Dusseldorf, in 2005.


Trivago - Find your ideal hotel at the best price

Products and Services of Trivago
Trivago has an application that can be used to search hotel prices, location, and other information, as well as bookings.  There is also the Trivago Hotel Manager, which compiles the databases of the hotels on the platform and updates them regularly. The company has a rating index for all the hotels on its platform according to price, location, food, internet, and other facilities.  The price rating index displays the average price of overnight accommodation for the most popular cities across the world.

Compliments, complaints, and tips for Trivago
Have you used the Trivago search engine for your research and bookings in the past? Would you describe their services as satisfactory, and their recommendations as appropriate? Would you recommend them to your colleagues? Your tips on how the company can improve its service delivery will be enormously treasured.


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    Contact Information

    🌐 trivago.com



    Categories Trivago

    Vacations | Hotels & Cottages


    Page Statistics

    Last update: November 2025


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