Trivago30 reviews
This rating is based on 30 genuine user reviews submitted directly via ErvaringenScout since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.False advertising
This company is super sneaky! They show you one thing and then give you something totally different. It's just not fair. I can't believe they actually get away with this.
Hotel booking
I was really let down by my recent experience with Trivago. I booked a hotel through their site and was completely surprised by how different it was from the pictures online. It was a total disaster. On top of that, the customer service was terrible - I couldn't get anyone to address my concerns or give me any help.
Hotel reservation transfer
Trivago switched my hotel booking over to PriceTravel, but when I went to cancel, the site was down. The confirmation said I'd get a "100% Refund," but I couldn't even get a hold of anyone to help. Dealing with this mess was a total nightmare, and I ended up having to get my credit card company involved to finally get it sorted.
Misleading AI Advertisement
This ad with AI is laughable. The pretend AI actor selling something important is just not well done. I can't take it seriously at all. It's a waste of time and not convincing. I thought this platform would do better.
Hotel booking through a third-party site
I just booked a hotel through a third-party site and it turned out to be a real headache. The booking company seemed sketchy and gave me no way to cancel my reservation, no matter how many times I tried. I reached out to customer service but got no help at all. The website itself was a mess and kept giving me error messages every time I tried to cancel. It was really frustrating, so I'd recommend being careful when booking through that site.
Hotel stay
So, my family and I chose to stay at this hotel because it was super close to where we needed to catch our cruise ship. But man, what a letdown it turned out to be. The moment we walked in, a funky smell hit us. And let me tell you, the pictures on the website painted a much prettier picture than what we saw in person. The rooms were not only ancient and musty, but the bed was all creaky and lumpy. The shower curtains had seen better days - they were all torn up, and the bathroom had some mold creeping around. To top it all off, there was this huge black spot on the mirror! On top of that, it seemed like anybody could just saunter in without anyone even noticing. I wouldn't suggest this place to anyone - not worth the money, that's for sure.
Hotel review rejected
I'm a frequent customer on this platform and I like to leave reviews, especially if my experience was really good or really bad. But, yesterday I tried to post a positive review about a hotel and it got rejected. They said it was to help improve the quality of reviews and make them more credible, but I think they just didn't want any negative feedback. What do you think about all this?
Scammy website
Big thanks to Trivago for directing me to Hurb.com, which turned out to be a sketchy site that didn't come through for me at all. Trivago, I had higher expectations, especially with all those flashy ads, but now I realize you're just leading us to unreliable websites that end up causing issues with our credit cards. Come on, Trivago! Don't bother trying to ask me for a solution because you should've gotten it right from the start. Disappointing!
Two nights stay at a hotel in Felixstowe
My stay at a hotel in Felixstowe was pretty good overall. The staff were really nice and worked hard, which made my experience there nice. The breakfast and Sunday carvery were tasty, and the rooms were clean, even though they could use a little updating. The beds were comfy, so I got a good night's sleep. I did hear some noise from the rooms next door every now and then, but it didn't bother me too much since I was still able to sleep well. I think some negative feedback from other guests may have been a bit unfair, because I had a positive and enjoyable time there. I would definitely think about staying at this hotel again in the future.
Mediocre experience with Trivago
I've been using Trivago for a few years now to book my hotel stays and I've generally had a decent experience with the company. The website is easy to navigate and search for the specific type of accommodation I'm looking for. The filtering options are also quite helpful in narrowing down my options.
One thing I appreciate about Trivago is that they show prices from multiple booking sites, so I can easily compare and get the best deal. I also like that they have a lot of user reviews of the hotels, which helps me make a more informed decision.
However, I have had a couple of issues with Trivago in the past. On one occasion, the hotel I booked through them did not match the description on the website. I contacted Trivago customer service and they were able to help me resolve the issue, but it was still a bit of a hassle.
Another thing that I found a bit frustrating is that the prices on Trivago can fluctuate quite a bit, sometimes even within the same day. So, I have to be careful and keep an eye on the prices. But overall, I would recommend Trivago to others looking for a convenient and easy way to book a hotel stay.
About Trivago
Having adequate information about any course of action is important for any decision-making process. The knowledge of available options provides a basis for comparison and contextualization that ensures that decisions are based on preferences and choices, not made haphazardly. When traveling, whether on a budget or not, it is important to know the options of accommodation available at the destination, and having an idea of what their services encompass would ensure there are no last-minute discoveries that could ruin an intended outing/vacation/business meeting/family gathering/reunion. Trivago claims to be an online compendium of hotel databases across the world. Read honest reviews of Trivago here before visiting their website.
About Trivago
Trivago is a hotel search and price comparison website that is also used for booking of lodgings by guests and advertisements by hoteliers. The company was the first hotel search engine in Germany, founded in Dusseldorf, in 2005.
Trivago - Find your ideal hotel at the best price
Products and Services of Trivago
Trivago has an application that can be used to search hotel prices, location, and other information, as well as bookings. There is also the Trivago Hotel Manager, which compiles the databases of the hotels on the platform and updates them regularly. The company has a rating index for all the hotels on its platform according to price, location, food, internet, and other facilities. The price rating index displays the average price of overnight accommodation for the most popular cities across the world.
Compliments, complaints, and tips for Trivago
Have you used the Trivago search engine for your research and bookings in the past? Would you describe their services as satisfactory, and their recommendations as appropriate? Would you recommend them to your colleagues? Your tips on how the company can improve its service delivery will be enormously treasured.
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Last update: November 2024
Review with most votes
Mediocre experience with Triva
I've been using Trivago for a few years now to book my hotel stays and I've generally had a decent experience with the company. The website is easy to navigate and search for th... Read onBy: Jerrod Haag