Trivago34 reviews
This score is based on 34 genuine reviews submitted via US-Reviews since 2023.
Featured Reviews
Reviews (34)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Fraudulent bookings
I can't believe what happened when I booked my hotel stay through this website. I ended up getting scammed by companies like Alpharooms and Love Holidays, who took my money for bookings at closed hotels. I was left stranded and had to sleep on the beach because of their irresponsibility. And to top it off, getting a refund was like pulling teeth. Trivago, please stop allowing these shady companies on your site!
Tried booking, failed
I wanted to book a trip, but it was a complete disaster. I tried making the booking on two different browsers using two different credit cards, both late at night and early the next morning, but couldn't get past the final "Complete Booking" step. I even reached out to customer support, and I have to say, it was totally useless - they didn't provide any assistance at all. All I got was another number to call to complete the booking. After reading other reviews, I think it might have been a bait and switch situation. I'm not falling for that!
Double payment issue with Trivago booking
I've had a really bad experience with Trivago lately. I booked a hotel using their site and ended up getting charged twice on my account. It was a big hassle for me financially, happening not just once but twice. When I tried to get help from Trivago and Expedia, it was super hard to reach them and fix the problem right away. Dealing with it all was super frustrating and took up a lot of my time. In the end, I only got back less than half of what I was owed after waiting for almost two weeks.
Hotel booking experience
I wanted to share my recent hotel booking experience with you all. I tried booking a room through an online travel agency, and it turned out to be a letdown. They guaranteed a nice room but stuck me in a not-so-great spot. The hotel they picked was not what I had in mind, which left me pretty annoyed and feeling deceived. Just a heads up, be careful when booking with this online agency. Double-check your reservations to avoid getting stuck in a bad situation like mine.
Booking experience with a hotel
I had a really bad experience booking a hotel through that website recently. They sent me to a hotel that ended up being a scam, and I lost $2500 because of it. Even after asking for help, no one took responsibility and I never got it sorted out. It's pretty upsetting that they keep promoting places that are so dishonest.
Hotel booking experience
My experience booking a hotel through this platform was really disappointing. I thought I was making a reservation, but turns out a different company was actually handling the booking process. They charged me upfront, but then told me later that they couldn't guarantee the booking and needed confirmation from a third party. It's just not right to lack transparency and accountability like that. It's not fair to customers like me.
False advertising
This company is super sneaky! They show you one thing and then give you something totally different. It's just not fair. I can't believe they actually get away with this.
Hotel booking
I was really let down by my recent experience with Trivago. I booked a hotel through their site and was completely surprised by how different it was from the pictures online. It was a total disaster. On top of that, the customer service was terrible - I couldn't get anyone to address my concerns or give me any help.
Hotel reservation transfer
Trivago switched my hotel booking over to PriceTravel, but when I went to cancel, the site was down. The confirmation said I'd get a "100% Refund," but I couldn't even get a hold of anyone to help. Dealing with this mess was a total nightmare, and I ended up having to get my credit card company involved to finally get it sorted.
Misleading AI Advertisement
This ad with AI is laughable. The pretend AI actor selling something important is just not well done. I can't take it seriously at all. It's a waste of time and not convincing. I thought this platform would do better.
Hotel booking through a third-party site
I just booked a hotel through a third-party site and it turned out to be a real headache. The booking company seemed sketchy and gave me no way to cancel my reservation, no matter how many times I tried. I reached out to customer service but got no help at all. The website itself was a mess and kept giving me error messages every time I tried to cancel. It was really frustrating, so I'd recommend being careful when booking through that site.
Hotel review rejected
I'm a frequent customer on this platform and I like to leave reviews, especially if my experience was really good or really bad. But, yesterday I tried to post a positive review about a hotel and it got rejected. They said it was to help improve the quality of reviews and make them more credible, but I think they just didn't want any negative feedback. What do you think about all this?
Scammy website
Big thanks to Trivago for directing me to Hurb.com, which turned out to be a sketchy site that didn't come through for me at all. Trivago, I had higher expectations, especially with all those flashy ads, but now I realize you're just leading us to unreliable websites that end up causing issues with our credit cards. Come on, Trivago! Don't bother trying to ask me for a solution because you should've gotten it right from the start. Disappointing!
Mediocre experience with Trivago
I've been using Trivago for a few years now to book my hotel stays and I've generally had a decent experience with the company. The website is easy to navigate and search for the specific type of accommodation I'm looking for. The filtering options are also quite helpful in narrowing down my options.
One thing I appreciate about Trivago is that they show prices from multiple booking sites, so I can easily compare and get the best deal. I also like that they have a lot of user reviews of the hotels, which helps me make a more informed decision.
However, I have had a couple of issues with Trivago in the past. On one occasion, the hotel I booked through them did not match the description on the website. I contacted Trivago customer service and they were able to help me resolve the issue, but it was still a bit of a hassle.
Another thing that I found a bit frustrating is that the prices on Trivago can fluctuate quite a bit, sometimes even within the same day. So, I have to be careful and keep an eye on the prices. But overall, I would recommend Trivago to others looking for a convenient and easy way to book a hotel stay.
About Trivago
Having adequate information about any course of action is important for any decision-making process. The knowledge of available options provides a basis for comparison and contextualization that ensures that decisions are based on preferences and choices, not made haphazardly. When traveling, whether on a budget or not, it is important to know the options of accommodation available at the destination, and having an idea of what their services encompass would ensure there are no last-minute discoveries that could ruin an intended outing/vacation/business meeting/family gathering/reunion. Trivago claims to be an online compendium of hotel databases across the world. Read honest reviews of Trivago here before visiting their website.
About Trivago
Trivago is a hotel search and price comparison website that is also used for booking of lodgings by guests and advertisements by hoteliers. The company was the first hotel search engine in Germany, founded in Dusseldorf, in 2005.
Trivago - Find your ideal hotel at the best price
Products and Services of Trivago
Trivago has an application that can be used to search hotel prices, location, and other information, as well as bookings. There is also the Trivago Hotel Manager, which compiles the databases of the hotels on the platform and updates them regularly. The company has a rating index for all the hotels on its platform according to price, location, food, internet, and other facilities. The price rating index displays the average price of overnight accommodation for the most popular cities across the world.
Compliments, complaints, and tips for Trivago
Have you used the Trivago search engine for your research and bookings in the past? Would you describe their services as satisfactory, and their recommendations as appropriate? Would you recommend them to your colleagues? Your tips on how the company can improve its service delivery will be enormously treasured.
Bonus!
📊 How did Trivago shine for you?
Contact Information
Categories Trivago
Page Statistics
Last update: October 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Mediocre experience with Triva
I've been using Trivago for a few years now to book my hotel stays and I've generally had a decent experience with the company. The website is easy to navigate and search for th... Read onBy: Jerrod Haag