Trivago22 reviews
This score is based on 22 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Overcharged and no reservation
They totally ripped me off and didn't even save my room. I couldn't find a phone number to call and speak with an actual person, and all I got in response to my messages were automated replies from bots. It was so frustrating and left me feeling cheated with nowhere to stay.
Hotel booking
I've been using this service for a while, and it's really come in handy for me when I'm booking hotels. I like that there are lots of different options to choose from and it's super easy to compare prices all in one spot. The website is really user-friendly, which makes it a breeze to find just what I need. So far, I've had a great experience using this service and I plan to keep using it in the future.
Hotel booking scam
I found this hotel booking site and got charged 114 euros for a room that wasn't even there anymore. It was really frustrating and I wouldn't recommend anyone else to use this site.
Airline ticket booking
My experience trying to book a flight to Barcelona with Trivago wasn't great. At first, they showed me a really good price, but when I tried to book it, I got a message saying there was a problem with my credit card. Turns out, the price they advertised wasn't actually available and they tried to offer me the same ticket for $200 more. I said no thanks, so they canceled the booking. What really bugged me was that they still had the original price listed on the site after all that happened.
Wedding trip booking
I just booked a hotel for a wedding trip on this platform, but I had to cancel the next day because of some unexpected stuff. I asked for a refund, but they said they couldn't give me back the $500 I paid. It was kind of frustrating and left me not very happy with how it all turned out.
Hotel booking price comparison
Trivago was a lifesaver for me when it came to booking my hotel. They did all the hard work of comparing prices from a bunch of different booking sites, which saved me so much time and money. I really appreciated how they laid out all the options for me, making it easy for me to pick the best one for my trip. Trivago definitely goes above and beyond for their customers, and I can't recommend them enough for anyone looking to book accommodations.
Hotel booking in Rome via travel website
I found a hotel in Rome on Trivago and booked it through Rehlat. But after 3 weeks, they went ahead and canceled my booking. I checked out the Trustpilot reviews for the site and they were mainly negative. Now I'm scrambling to find a new hotel with only 14 days left before my trip. It's really frustrating to deal with their lack of organization and accountability.
Booking experience disappointment
I recently tried booking a room on this platform and it was a letdown. They said they have the best deals, but I couldn't find any affordable rooms available on the dates I wanted. Checked other sites and those rooms were actually there. Also, noticed Trivago shows low ratings but couldn't read the reviews. Basically, using Trivago was a waste of time and money. Now I get why the ACCC found them guilty of misleading people.
Fraudulent bookings
I can't believe what happened when I booked my hotel stay through this website. I ended up getting scammed by companies like Alpharooms and Love Holidays, who took my money for bookings at closed hotels. I was left stranded and had to sleep on the beach because of their irresponsibility. And to top it off, getting a refund was like pulling teeth. Trivago, please stop allowing these shady companies on your site!
Tried booking, failed
I wanted to book a trip, but it was a complete disaster. I tried making the booking on two different browsers using two different credit cards, both late at night and early the next morning, but couldn't get past the final "Complete Booking" step. I even reached out to customer support, and I have to say, it was totally useless - they didn't provide any assistance at all. All I got was another number to call to complete the booking. After reading other reviews, I think it might have been a bait and switch situation. I'm not falling for that!
Double payment issue with Trivago booking
I've had a really bad experience with Trivago lately. I booked a hotel using their site and ended up getting charged twice on my account. It was a big hassle for me financially, happening not just once but twice. When I tried to get help from Trivago and Expedia, it was super hard to reach them and fix the problem right away. Dealing with it all was super frustrating and took up a lot of my time. In the end, I only got back less than half of what I was owed after waiting for almost two weeks.
Hotel booking experience
I wanted to share my recent hotel booking experience with you all. I tried booking a room through an online travel agency, and it turned out to be a letdown. They guaranteed a nice room but stuck me in a not-so-great spot. The hotel they picked was not what I had in mind, which left me pretty annoyed and feeling deceived. Just a heads up, be careful when booking with this online agency. Double-check your reservations to avoid getting stuck in a bad situation like mine.
Booking experience with a hotel
I had a really bad experience booking a hotel through that website recently. They sent me to a hotel that ended up being a scam, and I lost $2500 because of it. Even after asking for help, no one took responsibility and I never got it sorted out. It's pretty upsetting that they keep promoting places that are so dishonest.
Hotel booking experience
My experience booking a hotel through this platform was really disappointing. I thought I was making a reservation, but turns out a different company was actually handling the booking process. They charged me upfront, but then told me later that they couldn't guarantee the booking and needed confirmation from a third party. It's just not right to lack transparency and accountability like that. It's not fair to customers like me.
False advertising
This company is super sneaky! They show you one thing and then give you something totally different. It's just not fair. I can't believe they actually get away with this.
Hotel booking
I was really let down by my recent experience with Trivago. I booked a hotel through their site and was completely surprised by how different it was from the pictures online. It was a total disaster. On top of that, the customer service was terrible - I couldn't get anyone to address my concerns or give me any help.
Hotel reservation transfer
Trivago switched my hotel booking over to PriceTravel, but when I went to cancel, the site was down. The confirmation said I'd get a "100% Refund," but I couldn't even get a hold of anyone to help. Dealing with this mess was a total nightmare, and I ended up having to get my credit card company involved to finally get it sorted.
Misleading AI Advertisement
This ad with AI is laughable. The pretend AI actor selling something important is just not well done. I can't take it seriously at all. It's a waste of time and not convincing. I thought this platform would do better.
Hotel booking through a third-party site
I just booked a hotel through a third-party site and it turned out to be a real headache. The booking company seemed sketchy and gave me no way to cancel my reservation, no matter how many times I tried. I reached out to customer service but got no help at all. The website itself was a mess and kept giving me error messages every time I tried to cancel. It was really frustrating, so I'd recommend being careful when booking through that site.
Hotel review rejected
I'm a frequent customer on this platform and I like to leave reviews, especially if my experience was really good or really bad. But, yesterday I tried to post a positive review about a hotel and it got rejected. They said it was to help improve the quality of reviews and make them more credible, but I think they just didn't want any negative feedback. What do you think about all this?
About Trivago
Having adequate information about any course of action is important for any decision-making process. The knowledge of available options provides a basis for comparison and contextualization that ensures that decisions are based on preferences and choices, not made haphazardly. When traveling, whether on a budget or not, it is important to know the options of accommodation available at the destination, and having an idea of what their services encompass would ensure there are no last-minute discoveries that could ruin an intended outing/vacation/business meeting/family gathering/reunion. Trivago claims to be an online compendium of hotel databases across the world. Read honest reviews of Trivago here before visiting their website.
About Trivago
Trivago is a hotel search and price comparison website that is also used for booking of lodgings by guests and advertisements by hoteliers. The company was the first hotel search engine in Germany, founded in Dusseldorf, in 2005.
Trivago - Find your ideal hotel at the best price
Products and Services of Trivago
Trivago has an application that can be used to search hotel prices, location, and other information, as well as bookings. There is also the Trivago Hotel Manager, which compiles the databases of the hotels on the platform and updates them regularly. The company has a rating index for all the hotels on its platform according to price, location, food, internet, and other facilities. The price rating index displays the average price of overnight accommodation for the most popular cities across the world.
Compliments, complaints, and tips for Trivago
Have you used the Trivago search engine for your research and bookings in the past? Would you describe their services as satisfactory, and their recommendations as appropriate? Would you recommend them to your colleagues? Your tips on how the company can improve its service delivery will be enormously treasured.
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Last update: November 2024
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Review with most votes
Mediocre experience with Triva
I've been using Trivago for a few years now to book my hotel stays and I've generally had a decent experience with the company. The website is easy to navigate and search for th... Read onBy: Jerrod Haag