SmoothieBox - Overall Rating based on 6 reviews
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Subscription cancellation issue
I had a really frustrating situation with a subscription service recently. I thought I canceled my account on their website, but then a month later, I got a delivery that I never actually accepted. The delivery guy was nice enough to take it back, but when I tried to talk to the company about it, they said I never canceled and wouldn't give me a refund. After getting upset, I asked them to close my account for good. Then, when I checked later on, I saw that they still had my credit card info saved in their system. I had to contact them again to get rid of it. It was just a really annoying and shady experience that made me not trust their business practices.
Subscription smoothie delivery
I recently signed up for this smoothie delivery service, and let me tell you, I was blown away by how good those smoothies were. They use the freshest ingredients, and every sip is packed with flavor. Plus, having them show up right at my door has been a total game-changer for my crazy schedule. I love that I can switch it up with different flavors and keep things interesting. And bonus points for the eco-friendly packaging - that's a huge bonus in my book.
Unauthorized charge and order
I canceled my membership, but I still got charged and received an order. I didn't even place that order and didn't live at that address anymore. When I reached out to customer service, they weren't helpful at all. All I got was an apology and a shrug, no credit or replacement. Thankfully, my credit card company ended up resolving it, but I was still left in a bind.
Year-long customer
I've been using this service for a while now, and I really feel like I need to let others know about my experience. At first, I loved the convenience of getting pre-made smoothies delivered right to my doorstep. But as time went on, I started to feel less satisfied. There just wasn't enough variety in flavors and choices, especially given how much I was paying for it. When I finally made up my mind to cancel my subscription, the customer service I encountered was just awful. They kept brushing off my requests to cancel, even though I made it clear I was unhappy. They just kept giving me excuses about the right person not being available to help me. No refunds, no returns - just a whole lot of greed and no concern for making me happy. I felt like they weren't taking me seriously and didn't care about my concerns at all. Now I'm stuck with a product I don't even want and a big dent in my wallet. It's disappointing that my only customer service experience in a year turned out so poorly. It really showed me that they don't care about their customers at all.
Healthy smoothie subscription
The smoothies are healthy, but they cost too much for what you actually receive. My biggest problem is they didn't warn me before sending the next shipment. I expected my smoothies on a specific day, but they arrived 3 days early without telling me beforehand. I checked my spam, but found no warning. When I called to explain, they wouldn't help and said the smoothies were already shipped, so tough luck. I was out of town and unable to pick them up, so over $120 wasted. They offered no compensation or discount for a new order. Even appealing to my credit card company didn't help. They claimed they gave me 4 days' notice, but that wasn't true.
A Review of SmoothieBox
As a client of SmoothieBox, I have had an overall positive experience with the company. The process of ordering and receiving my smoothie ingredients is always seamless and easy. The website is user-friendly and the delivery is always on time.
I love the variety of smoothie options available and the fact that I can customize my box to fit my dietary restrictions. The ingredients are always fresh and of high quality, and the recipes provided are easy to follow and delicious.
The customer service is also excellent. I had an issue with my delivery one time and the team was quick to respond and resolve the issue.
Overall, I highly recommend SmoothieBox to anyone looking for a convenient and delicious way to incorporate more fruits and vegetables into their diet.
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A Review of SmoothieBox
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