Udemy39 reviews
This score is based on 39 genuine reviews submitted via US-Reviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Stuck with an annual surprise
advertised "cancel anytime" at about $19/mo, they charged the whole year. When I canceled they said it only stops next year. No phone, no email, nada. Super annoying.
Bought, then blocked
I was on the fence before buying — I’d read mixed reviews and wondered if the platform would be clunky. The previews looked good so I took the plunge because I use these courses every morning on the commute and sometimes while cooking. Then the automated support bot trapped me for hours and now I can’t even get back in, so those doubts came roaring back. Kinda bummed — paying customer, expected actual help, not looped chats.
Charged and locked out
I had doubts before I hit subscribe. The site looked fine but support options were basically nonexistent. Then my card was charged for an annual plan I couldn't access. No phone number, no real email, and reset codes never show up. I even made a new trial account just to open a ticket — that didn't help. The bank is helping now, so that's a relief, but it's still annoying. Waste of time. Wouldn't recommend unless you like chasing ghosts.
Hesitant at first
I almost didn't buy this course because vague previews and strict refund rules made me hesitant. I needed to up my web dev skills for work, so I bought it one evening. The first modules pulled me in — lessons are practical and I use them on my commute and in weekend side projects. My worry about wasting money faded fast, though that refund policy still feels a bit harsh if you like to sample first. Overall, really glad I took the leap.
Not worth it
Didn't work for me, plain and simple — I won't buy from Udemy again. I bought it a few days ago and only played through the intro — maybe 5% — and right away the instructor's speech was hard to understand (accent, mumbling, whatever). For a class delivered in English it felt like a basic, unclear lecture and I couldn't follow. I asked for a refund and got denied; the reason given was that 'too much content' had been viewed despite me stopping after the intro. Disappointing, and annoying.
Mostly meh, but refund helped
mostly disappointing, but this time the refund actually went through and I felt oddly relieved. I’ve bought around twenty courses over the last year and ended up refunding maybe fifteen — yep, fifteen — because you just can’t predict what you’ll get. I tried this one last month; at first glance it looked legit, then halfway through it fell apart with sketchy details and sloppy examples. I asked for a refund and to delete my account, which they did, thankfully. It’s annoying, time-consuming, and there’s basically no vetting, but at least support behaved.
Library Restored
Woke up thinking my whole library had vanished. I use this site every day — quick lessons on my commute and longer evening study sessions — so seeing zero courses felt awful. I was skeptical at first since support asked for old dates and receipts (like, seriously?), and they kept repeating the same thing. After pushing a bit, a senior rep actually checked backups, restored my purchases and gave a small credit. Not flawless, but that’s the exact moment I finally felt satisfied. Now it’s fine for quick study sessions.
Misleading practice tests
preview samples or ask for screenshots before you buy.
Relieved but still waiting
I'm relieved this looks like a mix-up, but honestly it's been annoying. A friend bought me the course with the official "gift" option — his card paid, everything normal — then the system auto-refunded it later (not us). My account got flagged for "abuse" even though I did nothing shady; I never added a card or tried anything weird. I sent the receipt, gift details, the coupon, even said they could delete the course and I'd just repurchase it, but all I got were canned replies. Ticket 10208728 is open. Can someone please do an actual manual review? If you gift something, keep those receipts — trust me.
Light use, stuck in the refund machine
I signed up to learn a little each evening — short lessons between work and dinner — but after a few weeks I realized the pace didn't fit my schedule. I watched only a couple dozen short videos out of the 600‑plus lessons, and then asked for a refund. The system immediately denied it, saying I'd consumed too much content, which doesn't match what I actually used. The course itself felt solid and the UI is fine for nightly practice, but the automated refund handling and support loop are the weak points. I tried the Help Center, the chatbot, even emailed support and got a dead mailbox reply. It works for learning, just frustrating when you need human help.
Slow start, but it worked out in the end
So I signed up for a long Udemy course and spent maybe an hour in it before I decided to ask for a refund. First day of use and the videos were crawling — like, taking forever to load no matter which browser or device I tried. Internet was fine, so I was pretty skeptical. I asked for the refund to my PayPal, and at first they only offered site credit. Ugh, I didn’t want that and I honestly thought that was it. I opened more tickets, got annoyed, even considered closing my account. Then after a couple more messages and one escalation they actually reversed it to my PayPal. Weirdly, that switch made me feel better about the whole thing. Still, playback was a real pain and support took a bit, but they did eventually sort the payment issue. So yeah, not perfect, but resolved — would use cautiously and check playback first.
Not worth my loyalty
product works, but inconsistent pricing and weak support make me hesitant. I’ll look elsewhere next time unless they clean this up.
Locked out, then sorted — mostly
stuck in a loop with canned bot replies that didn’t let me explain the problem. It was frustrating, yeah — I kept thinking “there has to be a human somewhere.” After a lot of poking around (and finally messaging them on social media because the portal was useless), someone did intervene and my access was restored. So I started out pretty skeptical and annoyed, but in the end the content and the courses I rely on were still there and the human fix arrived. Not perfect — support needs work — but usable and I’d probably keep using it, just more wary now.
Trust got shaky
a message saying I’d “consumed too much” and therefore wasn’t eligible. No percentage given. No clear threshold. Just vague wording that made me feel brushed off. How are you supposed to judge quality if you can’t watch enough to make that judgment? That opaque refund line is the real problem here, not the course itself. It eats at trust. I did a thing I don’t usually do — I escalated, politely but firmly. I explained what I’d watched and why the course failed to deliver. In the end I got a refund. So I went from annoyed and skeptical to, well, somewhat satisfied. It would have been better if transparency came first. My takeaway: keep receipts — screenshots, timestamps — and don’t accept vague refusals. Also, sellers and platforms should just be honest about what “consumed” means. If you use Udemy a lot, don’t give up on it; just be cautious and document everything. That’s my advice. I still value many of the courses I bought before. This episode hurt, but it didn’t completely kill the relationship.
Graphic design and coding courses
I've been using Udemy for a while now and I really enjoy how I can learn at my own speed. I've taken courses on graphic design and coding, and I've found them really helpful and easy to understand. What's even better is that I can access them forever, so I can always go back and refresh my memory whenever I want.
Overly Complicated Refund Process
The process for getting a refund is really confusing. It's so annoying that it's hard to reach customer service, and once you've paid, you're basically stuck with it.
Blender, Unity, Unreal, keyboard, and painting courses
I've actually bought a bunch of courses from this platform over the years - like Blender, Unity, Unreal, keyboard, and painting courses. I think it's nice that you can make a wishlist and hold off until there's a sale to buy them. And when I was disappointed with a couple of courses, they were quick to give me my money back. So, my suggestion is to check out the preview videos and read the course descriptions carefully before you decide to buy one. Just to make sure it's the right fit for you.
Python and SQL courses
I really got a lot out of the Python and SQL courses I got from this platform. The content was top-notch, and the instructors really knew their stuff and kept things interesting. I especially liked the practical exercises and real-life examples they included in the courses. Being able to learn at my own speed was a big bonus too. In the end, I'm super happy with the courses I went through.
Course quality, teacher variation, platform issues, streaming difficulties
I have to admit, I'm feeling kinda torn about the classes on here. I mean, there are definitely some awesome teachers with top-notch stuff, but then again, you've also got a few not-so-great instructors that can make it a real pain to find the good courses. It would be awesome if there was some sort of filter to weed out the ones that aren't up to par.
Subscribed for premium courses
I was super let down by the courses that were included in my subscription. The ones I really wanted were not even in there, and it seemed like they were only offering them separately to make more money. The courses I did have access to were not as good as they made them seem on the website. It felt like they were tricking people into subscribing and then charging extra for the stuff they really wanted. All in all, it was a total waste of my money.
About Udemy
Udemy is an online learning platform established in May 2010 by Eren Bali, Oktay Caglar, and Gagan Biyani. Its primary aim is to democratize education by offering an expansive catalogue of courses on a vast range of subjects to a global audience. These courses are developed and taught by experts in their respective fields and are available to anyone with an internet connection. The platform caters to both individuals seeking to advance their skills and knowledge for personal or professional development and organizations looking to provide training and development opportunities for their employees. Udemy's business model is based on revenue sharing with course creators, enabling experts from various disciplines to monetize their knowledge and skills. Since its inception, Udemy has grown significantly, hosting tens of thousands of courses and serving millions of students worldwide.
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Last update: November 2025
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My Java script course completed Apart from learning self and institutional assistance invested good times become master of this script What and why Udemy is helpful Instructor... Read onBy: Nadeem