I ordered two of the five packs of face shields for $20. I made two separate purchases. The first purchase, I got an email right away. The second purchase never came with an email. After waiting 4 weeks and never hearing from them, I started emailing, calling and even chatting. To no surprise I never got through with any of those attempts. I finally resorted to getting PayPal involved. I filed 2 complaints with PayPal and two days later I get an email from Alpha Defense saying 1 purchase was shipped. No word again on the second purchase. I have never filed a complaint with PayPal and I have over 300 purchases on eBay. As an essential worker for a telecommunications company, I really needed these weeks ago. If I can purchase something on eBay or Amazon and have it within 2 weeks, I don’t see how this company couldn’t have those standards. I have learned my lesson and will never buy from this company again.